Bilingual Disability Analyst Job at Ontario Teachers Insurance Plan (OTIP)

Ontario Teachers Insurance Plan (OTIP) Waterloo, ON

Company Description
OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a:
Bilingual Disability Analyst (Remote and hybrid work arrangement)
Job Description**
*What you will do:*

  • Being responsible for key decisions and the development of specific case management plans on all long term disability (LTD) and life waiver claims within an assigned caseload.
  • Reviewing and analyzing contractual and medical information on new LTD claims, while managing an ongoing block of active, complex LTD claims.
  • Engaging in professional interactions with members, affiliates, boards and other stakeholders, on a regular basis regarding decisions, rehabilitation opportunities as well as timely and efficient follow-ups to telephone end email communications.
  • Providing regular ongoing education to members, affiliates, boards and other stakeholders, regarding LTD benefit processes and contractual requirements.
  • Working in partnership with the Rehabilitation Consultants to support members in their return to work efforts.
  • Working in partnership with Disability Benefits Coordinators to obtain claim information, ensure benefit payments are accurate and approvals and terminations are processed in a timely manner.
  • Utilizing internal and external resources, such as medical consultants, lawyers, vocational and functional rehabilitation specialists, WSIB assessors and technical experts, as necessary, to progress files forward to resolution.

Qualifications**
*What you will bring:*

  • Three to five years’ experience in insurance or long term disability claim adjudication.
  • Post-Secondary Education (diploma, degree or certificate) is required in health sciences or related field, such as nursing, physical therapy, occupational therapy and exercise physiology or kinesiology.
  • CDMP (Certified Disability Management Professional), will be considered an asset.
  • A strong understanding of insurance principles and practices, industry standards, legal and contractual obligations, and claims investigation and assessment procedures.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Ability to deal effectively with all levels of internal and external stakeholders.
  • Ability to multi-task and work in a dynamic and fast paced environment demonstrating superior oral and written communication skills, in addition to solid organizational skills.
  • The ability to communicate in French is a must.

We also consider your potential._ If you know you have what it takes to do the job but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit._
Additional Information**
*What we offer:*

  • Competitive salary and bonus structure
  • Industry-leading employer-paid group benefits that start on your first day
  • Defined benefit pension plan
  • 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
  • Flexible work from home and hybrid options
  • Opportunities for advancement

If you are interested in this opportunity, please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
#LI-Hybrid
Location: 125 Northfield Drive West, Waterloo, ON

Location: 125 Northfield Drive West, Waterloo, ON

Job Type: Full-time




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