What's Bench? Check us out in Medium, Betakit, Financial Post, our Instagram, and our Life at Bench Blog.

We acknowledge that Bench headquarters is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Businesses need to understand their financial performance, but for many smaller ones, this means a trade-off between managing their books and running their businesses.

Our mission is to help every business owner thrive, by providing financial insight and peace of mind in one seamless platform. From creatives to chiropractors, Bench helps thousands of small business owners and entrepreneurs master their financial lives. Because understanding your finances should be three things: simple, effortless, and affordable.

We're growing fast, and we're looking for exceptional people to join us on this incredible journey. Check out our culture guide to learn more about what it's like to work at Bench and read more about our business here!

What you'll get up to:

At Bench, we really believe that people are everything, and our Bookkeeping Associates play one of the most pivotal roles: providing the right mix of elegant and intelligent client assistance, and delivering bookkeeping for small businesses using our revolutionary software and app. Our Associates are directly responsible for helping our clients survive and thrive through monthly and historical bookkeeping. This is important now, more than ever.

You'll maintain relationships with small business owners from various industries, both on the phone and through our proprietary bookkeeping platform. With or without an accounting background, we'll provide you with all the tools and training you'll need to be a highly successful Associate.

In a typical week, Associates will spend roughly 50% of their time completing bookkeeping tasks, 40% of their time communicating with clients, and 10% of their time in meetings or training.

What you'll need:

• Minimum 1-2 years work experience in a customer-facing role.
• You're excited by numbers, simple math, or problem-solving, and are content with repeat, detailed work.
• You have experience communicating clearly and articulately on the phone and in messaging. (Note: We do not believe in the idea of "standard" accents for the English language.)
• You're motivated to build a global success story with us. Working for a start-up requires flexibility and resilience.
• A data driven mentality: if you're someone that thrives off of metrics, statistics, and quarterly targets then you'll fit right in.
• A people-centered approach: You understand that people are everything. You're collaborative, optimistic and you listen to understand, demonstrating kindness and empathy in all interactions.
• A drive to make things better: You're not satisfied with "good enough", and nothing that needs fixing is just someone else's job. You love to experiment, try new things, and drive improvement; within your own team, and across the organization.
• Startup hustle: You are highly motivated, proactive, and are comfortable with change and ambiguity. You have a humble, team-player attitude and are ready to pitch in wherever you are needed most.
• Constant learning: This role is as challenging as it is rewarding. As long as you're someone who's eager to tackle new challenges and are quick to learn new concepts, we'll get you up to speed in no time.
• Tech-savvy capabilities: As a fully remote company, strong computer skills are important to our success! If you're proficient in communication and collaboration tools like Zoom and Slack, an expert at using Google to find your answers, and you enjoy learning how to use new software and tools, you'll fit right in.

What you'll get:

• At Bench we share information freely and openly whenever possible. All Associates joining the team will start at a base salary of $44,000. From there, with Variable Pay and a Tax Season Bonus, the total annual earnings for the role are $50,000.
• In addition, we offer an extended benefits package that includes paid vacation, unlimited paid flex days, and full health, dental, and vision.
• You'll get unlimited access to Bravely, our confidential, on-demand, 1:1 professional coaching service, and access to Inkblot Therapy, our virtual counselling service to support mental wellbeing.
• You will have the support of your manager, and the opportunity to learn and develop by working with a team of unconventional & diverse Benchmates, who are all working together to achieve the same mission.
• We have a number of Affinity Groups - groups of people who have shared identities and experiences! The purpose of these groups is to support underrepresented Benchmates and amplify their voices.
• Bench is now a fully remote organization and will provide a Home Office Setup Fund, to ensure that you have everything you need to work comfortably from home, from day one.
• We will be providing alternative solutions to bring teams together for collaboration and connection.
• We currently focus our hiring efforts in the following provinces: British Columbia, Alberta, Ontario, New Brunswick, and Nova Scotia.

Everyone has their own unique talents. Even if you don't meet 100% of the qualifications outlined above, tell us why you'd be a great fit for this role in your application.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we are all less. At Bench, we don't stand for tokenism. We stand for representation.