Primary Locations: Rouyn-Noranda, Quebec

Attendance: On-site

A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop professionally.

Your job:

• Achieve the expected financial contribution target of the branch, by identifying with your team the expected behaviors and business development activities
• Provide personalized coaching to advisors, the Client Service Manager and the business development support team to develop their skills and support them in their career path
• Hire, develop and manage the performance of your team members
• Mobilize the team to ensure a superior customer experience
• Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance and branch operating procedures
• Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs)
• Develop a lasting relationship with the branch's customers, through various activities aimed at customer acquisition and retention
• Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential

This position requires you to be present in the workplace in order to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Competencies required :

• Diploma of College Studies (DEC) and eight to ten years of experience
• Industry-related university certificate or PUB and nine years of experience
• Bachelor's degree related to the industry and five to seven years of experience
• Master's degree and five years of experience

• Be a mutual fund representative (REC)
• Be responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring

Your benefits:

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Initiatives promoting community involvement
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first :

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?