Business Analyst Job at British Columbia Institute of Technology (BCIT)
BCIT’s
ITS
department is a seeking a
regular, full-time (1.0
FTE
) Business Analyst. The
Digital Transformation team within the Information Technology Services
(ITS) Department helps the Institute proactively identify and respond to changes in technology, industry and customer expectations. This includes partnering with our clients to understand and address their challenges and opportunities; designing optimal system and process experiences for, and with, our stakeholders; and providing the support required for our Institute to adapt to change. Our ultimate goal is to improve the teaching and learning outcomes for our 50,000+ students, as well as the experiences of our faculty and staff.
It’s a dynamic time at BCIT as we embark on numerous projects and programs which will enhance the digital experience for students, faculty and staff. We are seeking a full-time
Business Analyst (BA) to work with stakeholders across the Institute to understand the current state of their processes, facilitate the design of a future state, identify and ensure requirements are met. The BA will work closely with our clients in ITS, HR, Finance, Schools and Student Services. Assignments may range from Cloud Migration projects within IT Infrastructure department to implementation of Commercial off the Self Software, COTS and Software as a Service, SaaS solutions for our clients.
Duties & Responsibilities
DUTIES
AND
RESPONSIBILITIES:
- Elicits business requirements from key project and program stakeholders
- Documents business requirements in various forms such as business requirements document (BRD), use cases, user scenarios, user stories, service design blueprints, business process maps, functional and technical specifications, etc. Ensures documents are catered to the audience and effectively translates business requirements and maintained regularly throughout the project lifecycle
- Conducts process reviews, process improvement and impact assessment due to system changes or new implementations. Identifies all activities required to support to-be processes.
- Conducts gap analysis between business rules, business requirements, legislative/compliance requirements and desired to-be state
- Provides input to cost-benefit analyses on solution options
- Researches solution options as required
- Supports and contributes to reports or presentations on solution options, status of current and future work activities, work plan, change readiness, UAT, etc.
- Works with project or program team(s) on solution design, ensuring needs and business goals of stakeholders are met throughout the project lifecycle
- Plans production readiness activities with stakeholders and project/program managers
- Plans and coordinates user acceptance testing (UAT)
- Contributes to requirements on RFPs
- Work with business analysts on other projects to identify critical interdependencies
Qualifications
QUALIFICATIONS
:
- Institute of Technology Diploma, or Bachelor’s Degree in Science or Business; and a minimum of six years of current, relevant experience in an IT environment similar to BCIT, including four of the last six years in a similar position; or an equivalent combination of education, training and experience
- Must have demonstrated advanced and current IT knowledge
- Must have demonstrated leadership and supervisory skills
- Proven commitment to providing and maintaining the highest level of customer service
- Effective oral and written communication skills
- Proven analytical and problem-solving skills
- Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines
- Must be a team player and work well with cross-departmental teams
- Proven project management skills
- Ability to learn quickly and apply new knowledge and techniques
- Commitment to regular ongoing professional development (including leadership and specific IT skills, professional associations, and current industry trends)
- High level of professionalism and ethics
DESIRED
QUALIFICATIONS
:
- Certified IIBA or PMI Business Analyst (ECBA, CCBA, CBAP or CBATL) or equivalent
- Experience working in a medium to large-sized IT department/organization working with multiple teams of technical staff
- Applied knowledge of change management methodology (e.g. Prosci) is an asset
- Experience in Business Process Model and Notation (BPMN) is an asset
- Able to work independently in producing project artifacts
- Experience in a post-secondary institution or public sector environment an asset
- Lean, Six Sigma or Lean Six Sigma (Green Belt or higher) an asset
- Experience coordinating project work packages is an asset
Additional Information
Benefits – Why you’d love working with us
- Competitive pay
- Minimum of twenty-five days of vacation (or more, depending on your position)
- Competitive employer-paid extended health and dental plan – take a look at our benefit plans!
- Defined benefit pension plan with employer contributions
- Flexible hybrid work arrangements available
- Professional Development funds and resources
- Access to most BCIT Flexible Learning courses free of charge
- Wellness and Employee Assistance programs
- Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
BCIT values diverse experiences, ideas, cultures and perspectives and is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity. If you require accessibility accommodations during any part of the application or hiring process, please contact RecruitmentAssistant@bcit.ca so we can best support you. Please note that all applications must be submitted via the careers page portal, email applications will not be accepted.
The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).
Salary Range
Salary Range: $69,865 - $92,712 per annum.
Additional Salary Information
Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.
Position Details
Posting Category
Information Systems / Technology
School/Service Area
Information Technology Services
Campus Location
Burnaby campus
Bargaining Unit
BCIT Faculty and Staff Association (FSA)
Job Status
Regular
Full-Time/Part-Time
Full-Time
Number of Vacancies
1.0
Anticipated Start Date
03/27/2023
Anticipated End Date
Competition Information
Competition Number
23FSA234
Competition Open Date
02/25/2023
Competition Close Date
Open Until Filled?
Yes
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