About us

Peavey Industries LP is a large business in Kamloops, BC V2C 4A6. We are fast-paced, customer-centric, demanding, and our goal is to Provide our rural and urban customers access to hardware, farm goods, feed and home wares while providing top notch customer service. .

Our work environment includes:

• Casual work attire
• Growth opportunities
• Wellness programs

Customer Service Associate / Cashier

Reports to: Department Lead, Supervisor, Store Management Team

Department: Retail

Job Overview: The Customer Service Associate is a customer service specialist. Customer Service Associates are responsible for advising customers and processing customer purchases/returns. When not attending to a customer, the Customer Service Associate stocks shelves, assists in setting up displays, prices product, and maintains the cleanliness of the store.

Responsibilities

· Warmly approaching and greeting customers.

· Advising customers on products and suggesting solutions to their needs.

· Providing a high level of customer service.

· Encouraging further business by thanking customers and asking for them to come back.

· Help customers with concerns and put them in contact with a Supervisor as needed.

· Answering the telephone in a warm and friendly manner

· Learn and maintain a product knowledge of store merchandise

· Helping to set up displays as directed by store management team

· Provide customer carry outs and load products for customers. Use Team Lift when needed.

· Weigh, measure, and cut merchandise to fill customer orders.

· Establishing/identifying prices for items

· Keying or scanning merchandise for customer purchase

· Total and receive payment for merchandise

· Issue receipts, refunds, credits, or change due to customers per policy

· Ensuring proper return and refund policy is followed, including Management sign-off

· Wrapping or bagging merchandise purchased by the customer

· Count money in cash drawers at the beginning of shifts to verify accuracy

· Manager on duty verifies opening and closing cash counts

· Stocking/Re-stocking merchandise as needed

· Maintaining cleanliness of the store and checkout area

· Merchandising, pricing and tasking the point of purchase area when there are no customers in line

· Help with receiving on an as needed basis

· Use safe work procedures while setting a good example to fellow employees

· Carry out work in a manner that will not create a hazard to th

Job Type: Part-time
Part-time hours: 30-36 per week

Benefits:

• On-site parking
• Store discount

Day range:

• Monday to Friday
• Weekend availability

Flexible Language Requirement:

• French not required

Shift:

• Evening shift
• Night shift

Ability to commute/relocate:

• Kamloops, BC V2C 4A6: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• cashiering: 2 years (required)
• Customer service: 1 year (preferred)

Licence/Certification:

• Serving It Right (preferred)

Shift availability:

• Night Shift (required)

Work Location: In person

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