Client Specialist Job at BDE Marketing Inc.

BDE Marketing Inc. Edmonton, AB

Up to $54,940 a year

BDE Marketing Inc. is looking for interested candidates with SALES and CUSTOMER SERVICE experiences to conduct face-to-face marketing and donor acquisitions. Full and paid training in donor acquisition will be provided.

Role Description:

  • The candidate will work on amazing humanitarian projects, speak with clients/donors, and verify donor information
  • Develop a rapport with clients, demonstrating a friendly and helpful manner to put them at ease
  • Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times
  • Participate in training and professional development and put new skills to immediate and meaningful use
  • Foster a positive and pleasant working relationship with members of the customer service sales team
  • Familiarize self with current information about projects and campaigns
  • Accurately record customer demographics, or other information digitally or in written form

Job Type:

  • Full Time, Part Time
  • Must be available Monday to Friday
  • Weekend availabilities provided to trained candidates
  • Must be able to work for at least 3 days, Monday to Friday, between the hours of 12:30 PM and 8:30 PM.

Requirements:

  • Candidates must be at least 18 years of age
  • Customer service or sales experience is an asset
  • Strong verbal communication skills in the English language
  • Willingness to interact daily with clients/donors from a wide range of cultures and backgrounds
  • Must be comfortable working independently and making minor decisions without direct supervision
  • Good sense of organization and keen attention to detail
  • Knowledge of customer service best practices and desire to participate in trainings and professional development
  • Ability to perform well in a fast-paced working environment
  • A customer service “superstar”
  • History of reliability and dependability
  • Strong ability to communicate over the phone
  • Someone who’s not afraid to do donor acquisitions

Benefits

  • Base pay + Commission
  • Paid training and on-going coaching and support
  • A positive and supportive work environment
  • Opportunity to work with teams and travel across Canada
  • **Personal transportation or license is preferred, but not mandatory or required for this role**

Job Types: Full-time, Part-time
Part-time hours: 20 per week

Salary: Up to $54,940.00 per year

Benefits:

  • Casual dress

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application question(s):

  • Must be able to work for at least 3 days, Monday to Friday, between the hours of 12:30 PM and 8:30 PM. Is this you?

Work Location: In person




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