Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canada, as well as operations in Germany, Serbia and the United States. For more information, visit miovision.com.

Position Summary

Reporting to the Tax & Treasury Manager, we are seeking a detail-oriented Credit and Collections Specialist to join our finance team. The ideal candidate will be responsible for analyzing credit applications, assessing credit risk, and managing collections processes. The Credit and Collections Specialist will work closely with internal departments and external customers to ensure timely payments and reduce delinquincies. This is a great opportunity in the tech industry that will challenge the incumbent to thrive in a dynamic team environment, where you will be empowered to make your mark

Key Accountabilities

• Manage the collections process, develop strategies to reduce delinquencies, and resolve customer inquiries and disputes
• Establish and maintain relationships with customers, internal departments, and third-party collection agencies
• Responsible for timely, accurate generation and delivery of monthly hardware and software invoices to all customers
• Oversee past due and complex accounts and work with Management to proactively identify and resolve issues attributing to account delinquencies
• Analyze credit applications and evaluate creditworthiness of new and existing customers
• Monitor credit limits and manage credit risk to ensure compliance with company policies
• Prepare weekly, monthly, and quarterly reports on collections and credit activities
• Assist in cash flow forecasting by identifying timing and amounts of future cash receipts
• Identify process and system improvements to further streamline the Quote-to-Cash process
• Participate in the preparation of the annual audit by creating working papers requested by external auditors
• Respond to internal ad-hoc requests in a professional and timely manner

Skills/Qualifications

• 5+ years relevant industry work experience in related roles
• Excellent communication, organizational and interpersonal skills
• Detail oriented and strong sense of accountability in meeting committed deadlines
• Strong knowledge of credit policies, collections processes, and accounting principles
• Ability to work independently and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite skills, including Excel
• Experience with an ERP system would be an asset, preferably NetSuite

Perks and Benefits

Note: We have reopened our Canadian and US offices but will continue to offer flexible onsite and remote work options. Our Benefits are designed to reflect this and include:

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Virtual fitness classes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.

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