Community Support Worker Job at LOFT Community Services

LOFT Community Services Toronto, ON

DATE: February 23rd, 2023

LOCATION: Toronto, ON – Northwest Toronto

COMPENSATION: $49,487 - $61,446 Annually Prorated


LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.


To help fulfill its mission, LOFT is hiring a Community Support Worker.


JOB SUMMARY:

As a Community Support Worker you will be part of a team that co-ordinates a support network and linkages for adults with complex mental health, health and addiction challenges living in independent units in Northwest Toronto. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as housing, activities of daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs. Occasional evening and weekend hours may be required. Frequent travel will be required.

  • The position may be exposed to second hand smoke.


WHAT YOU WILL DO

  • Develop care and/or recovery plans for clients living in supportive housing in Northwest Toronto which includes identifying client goals, activities of daily living, and assessments (such as OCANs, WHODAS, etc) as required by program
  • Meet with clients in scattered Northwest sites at least twice weekly
  • Provide crisis intervention where required and assist in development of safety plans and crisis plans
  • Coordinate circle of care for clients as required; liaising with external healthcare providers, natural supports, and social/community supports
  • Make referrals to support client goals in conjunction with needs assessments, following up regularly with external supports
  • Facilitate weekly and monthly client house meetings and support social/recreational programming for clients living in scattered units
  • Mediate conflict between clients as necessary and support
  • Support administration in program by regularly completing required documentation and maintaining all client records


WHAT YOU BRING

  • Completion of degree in social services/human services or equivalent.
  • Minimum 3 years of experience in providing support to adult 18 + years old with mental health, health &/or addiction challenges.
  • An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with clients on goals/priorities
  • Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills
  • Group counselling related to mental health, addictions and related issues
  • Good oral and written communication skills and computer literacy, including Pirouette, MS Word and Excel
  • Counselling, responding and assessment skills
  • Creativity and flexibility to approaches
  • Knowledge of community resources and supports in Northwest Toronto
  • Ability to work effectively as part of a team and interact with workers from a variety of agencies
  • Understanding of cultural competency and framework
  • Knowledge of other languages is an asset
  • Valid Class G driver’s license and access to vehicle


WHAT WE OFFER

  • A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
  • Defined Benefits Pensions Plan
  • 24/7 Employee Assistance Program
  • E-learning program available all year round
  • Starting vacation time above minimum standard,
  • Additional paid personal and paid sick days
  • Professional development budget available to help you nurture and shape your career
  • Corporate Gym membership rate with GoodLife Fitness
  • Access to Perkopolis, a comprehensive corporate discount program
  • Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
  • Tuition reimbursement program
  • Maternity-leave top up program


We believe there are many different ways of developing skills, and we love diverse
experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we encourage you to apply.


Note: All New LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.

Note: A satisfactory vulnerable sector check (VSC) is also required.


CLOSING DATE:
March 5th, 2023

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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