Marsh is seeking candidates for the following hybrid position based in the Calgary, Alberta office but are open to considering candidates from Toronto/Montreal/Vancouver:

Consultant – Claims Advocate

What can you expect?

Working within the Claims Department in a client-facing role, the successful candidate will apply their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, adjusters, lawyers, and insurance companies, claims management and other related client services. The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e., coverage disputes, policy interpretation, settlement disputes, etc.

What is in it for you?

• Hybrid working arrangement
• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration, and valued partnership with HR from the business
• Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
• Competitive pay (salary and bonus potential), Full benefits package –- (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax-free savings account)
• Benefits coverage starting Day 1
• Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
• Entitled to 3 weeks of vacation, 2 personal days and 1 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal)
• Multiple medical, dental, and vision plans with choices to fit all needs and budgets
• Opportunity for advancement

We will count on you to:

• Advocate claims on behalf of the client
• Review and recommend solutions to coverage, quantum, and other claims management issues
• Negotiate with insurers, adjusters, and lawyers to expedite and obtain a fair settlement of claims
• Participate in presentations to clients and prospects
• Assist the client in preparing special claims servicing instructions focusing on clientspecific needs and taking into consideration the structure of their insurance programs
• Review and comment on policy wordings for internal colleagues
• Review of claims with clients/insurers/loss adjusters as required

What you need to have:

• 1+ years of experience in the claims space - in lieu of experience will accept CIP Designation
• Holds or commits to obtaining an appropriate provincial license within the probationary period
• Possesses excellent knowledge of coverage and analytical skills in policy interpretation
• Proficient in MS Office, PowerPoint, and Excel functionality required, but training can be provided
• Strong communication skills - both verbal & written, as well as effective time management and organizational practices
• Results oriented with strong client service emphasis and focus.
• Excellent interpersonal and strong negotiating skills
• Attention to detail
• Capable of working in a team
• Good problem-solving skills

What makes you stand out:

• General knowledge and/or experience with multiple lines of insurance coverage
• Prior experience in insurance is an asset

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.

In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.

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