Court and Client Representative – Irregular, Entry Level Job at Ministry of the Attorney General

Ministry of the Attorney General Sault Ste. Marie, ON

$27.43–$32.29 an hour
Do you want an exciting career supporting an accessible, fair, timely and effective justice system for Ontarians? Consider joining the Ministry of the Attorney General, Court Services Division where we offer an extensive training program to teach you everything you need to know to become a Court and Client Representative in the Superior Court of Justice and/or Ontario Court of Justice.

We have an ongoing need to recruit for short-term entry level, irregularly scheduled fixed term contracts of less than 6 months in duration based on operational needs. These are ideal opportunities to launch your career within Court Services Division and the Ontario Public Service. If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application.

Opportunities may become available in the following communities in the Northeast Region (click links to view in map): Parry Sound, Cochrane, Haileybury, Gore Bay, Timmins, Kirkland Lake, Elliot Lake, Sault Ste. Marie, Sudbury, North Bay.

In your application, please specify the location (or locations) you are interested to work in.

Please note:
  • These positions are irregularly scheduled, working 0 to 36.25 hours per week based on operational requirements. There is no minimum guaranteed number of hours per week, but it is not uncommon for some sites to average 20-30+ hours per week. Schedules are set in advance of the work week.
  • The positions require the incumbents to report to work on site. You are encouraged to click the hyperlinks above and view the geographic locations in Google Maps to determine commute feasibility.


OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

Based on your training, qualifications, experience, and geographic preferences, you may be contacted for a Court and Client Representative role.

In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom to support in-person and virtual hearings.

You will:

  • Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
  • Carry file cases from intake, bail hearing, all court appearances, to final disposition
  • Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties' counsel
  • Preparing, signing and issuing court orders and default judgements
  • Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
  • Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness' needs
  • Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
  • Complete and reconcile financial transactions
  • Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
  • Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards


How do I qualify?

Mandatory

Mandatory
  • Typing skills to 30 words per minute (wpm)

Please note:
You will be required to:
  • Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
  • Become a Commissioner of Oaths

You may be required to:
  • Work from home
  • Work variable and staggered hours.
  • Work on weekends and statutory holidays
  • Report to work at other court locations (potentially in small aircraft or driving a motor vehicle as required) when scheduled or on an as-needed basis
  • Have a valid Driver's License within the Province of Ontario, where required


Planning and Organizational Skills:

You have:
  • Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet deadlines and adapt to changing priorities
  • The ability to work independently – within a court setting or from home – and in a team environment, proposing solutions for the optimal use of time and resources to ensure operational requirements are met


Problem-Solving and Judgement Skills:

  • Identify, address, and resolve problems
  • Interpret and assess situations, make sound judgements, and diffuse difficult situations


Specialized Knowledge:

You have:
  • The ability to interpret/apply and explain legislation, regulations, policies, and practices


Court and Client Representative ($27.43 - $32.29 per hour)

If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application.

Communication and Client Service Skills:

You have:
  • Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
  • Ability to write detailed, accurate and clear written reports and documentation


Technical Proficiency:

You have:
  • Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices
  • Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
  • Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
  • Proficiency with computer software and case management systems (data base programs) to access and retrieve information


Administrative and Mathematical Skills:

You have:
  • Math skills to receive payments, calculate fees, collect and balance monies/accounts
  • The ability to operate a cash register/financial management system, including handling card transactions and cash
  • The ability to manage active and archived files


To Apply:

TO APPLY

If you are interested and demonstrate the qualifications outlined below, CLICK HERE to submit an application.
NOTE
This is a continuous posting based on operational need. This posting may be extended but could close at any time without notice. Please only submit your application ONCE under this Job ID.
NEW - OPS Commitment to Diversity, Inclusion, Accessibility, and Anti- Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, and/or gender identities/expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advancing racial equity, accessibility, diversity, and inclusion.
We offer accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. If you require a disability related accommodation, please refer to the application instructions below. (refer to Appendix B for instructions)

Additional Information:

Address:
  • 1 Temporary - Irregular On-Call, duration up to 5.5 months, Anywhere in North, North Region or 426 Queen St E, Sault Ste Marie, North Region or 360 Plouffe St, North Bay, North Region or 89 James St, Parry Sound, North Region or 200 Ontario Ave, Elliot Lake, North Region or 149 4th Ave, Cochrane, North Region or 38 Pine St N, Timmins, North Region or 27 Phipps St, Gore Bay, North Region or 393 Main St, Haileybury, North Region or 140 Government Rd E, Kirkland Lake, North Region or 155 Elm St W, Sudbury, North Region, Criminal Record and Judicial Matters Check

Compensation Group:
Ontario Public Service Employees Union

Understanding the job ad - definitions
Schedule:
3

Category:
Administrative and Support Services

Posted on:
Monday, March 6, 2023

Note:
  • Apply to: https://forms.office.com/r/2tQJbbLWsu

  • The number of positions to be filled has not been identified at this time. This posting will be used to create a list of qualified candidates to fill upcoming short-term contract opportunities.
  • NOTE: this is not a competition under Article 6 of the OPSEU collective agreement and will only be used to fill short-term vacancies of less than 6 months in duration.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.




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