JR CSR

Established in 2015, Baslon Pest Control offers a complete suite of Pest services for Residential and Commercial Clients. Balson Pest Control Prides itself in providing Pest free environments to its Cleints. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth.

As a Junior CSR Person you will Assist the CSR person with client servicing, scheduling, booking and other office duties as assigned.

Primary Responsibilities:

• Answer phones and be the first point of contact for clients
• Work in a team of CSR’s for the same common goal of excellent client experience.
• Educate clients on services we provide.
• Book client services and invoicing.
• Monitor individual workload and prioritize responsibilities

Qualifications:

• Ability to understand and work with Software products Like Service Box and Quickbooks
• Fluent English
• A detailed oriented person
• A positive attitude
• Currently enrolled in post-secondary program
• Excellent communications skills both orally and written.

Working Conditions:

• In office Monday to Friday
• Significant computer work

Education:

· OSSD Mandatory

· Currently enrolled in a post-secondary program

Prior Experience:

• Excellent presentation skills in English
• Strong written and verbal communication skills
• Strong analytical skills
• Ability to troubleshoot and problem solve
• Ability to multitask in a fast-paced environment
• A strong ability to follow process and direction

BENEFITS:

We strive to offer an environment that provides our team members with the right balance between work and play.

• Professional development and training
• Promotion from within
• Free Pest Control Services for Team members homes.

Schedule:

• Monday to Friday

Position Type: Summer

Compensation:

Base Salary: 20$ per hour

Job Type: Full-time

Salary: $17.00-$23.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Midland, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-04-03

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