Customer Relations Manager Job at SIMS Digital Agency

SIMS Digital Agency Milton, ON

$5,500–$6,000 a month

Stop applying to dead end jobs today.. We are expanding and need ambitious, out-going team members to join us and support our growth. We are thrilled to announce that our US expansion is underway! After years of success servicing select areas of the United States, we plan to move into all 50 states in 2021 and we need your help to do it. We need your help to deliver best in class customer service and relationship management to all of our clients nationwide.

What we commit to you:

  • Hybrid office with remote flexibility
  • Weekly Pay and Uncapped Commission
  • $60k plus first year average income
  • Residual Income
  • Exceptional commission rates
  • Trips, Training Incentives/Events and other benefits
  • Paid Training

Responsibilities include:

  • Conference over zoom, skype and phone calls with customers/clients
  • Handle inbound calls from customers, other lenders and insurance companies
  • Assist customers with inquiries, account status and problem resolution
  • Assist multiple departments with verifying and processing finance information
  • Assist various outside parties with inquires and document verification
  • Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
  • Assist customers with account inquiries

Requirements:

  • A winning attitude and determination to succeed
  • Willingness to go above and beyond for our customers
  • Math skills are a plus
  • Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
  • Prior customer service/sales experience is a plus

If this opportunity interests you and you wish you to learn and have the chance to interview with a local manager, please apply today and be on the lookout for our email correspondence. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. We have an Employment Equity Policy and we welcome applications from all walks of life without regard of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Job Types: Full-time, Permanent

Salary: $5,500.00-$6,000.00 per month

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Tips

Ability to commute/relocate:

  • Milton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Content development: 1 year (required)



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