Customer Service Rep Bilingual Intermediate Job at CTConsultants
CTC007179 - Customer Service Rep Bilingual Intermediate
Secteur industriel: Communications
Type d'emploi: Contract
Durée: Six months
Mode de travail: Mixed
Description
What locations you would consider? Montreal and around, employee has to come to work 3 days a week into the office
Bilingual yes, interview will be in French mostly but we will also test spoken and written English
2 days a week Are there any required days in office? 3 days in the office
Provide a description of the typical day to day in this role. Answering calls and responding to various Corporate Security requests
What are the top 3 skills sets and qualifications you want to see on a candidate’s resume? Good communication, hard working and good working with a computer.
What will the interview process look like (how many interviews, assessments, virtual or in person)? 1 Video interview, 1 in person-interview.
Any potential for extension or to hire full time? Yes
Description:
Responsible for responding to customer requests in a prompt, accurate and professional manner.
Handle any inquiries which require investigation or follow-up.
Ensure requests and inquiries are transferred to the appropriate area.
Develop and maintain good client relationships while ensuring confidentiality.
Use call tracking systems to log all inquiries for documentation purposes.
Qualifications include:
Previous customer service experience;
Excellent communication skills;
Ability to handle tasks in a professional manner; and
Fluent in English and French.
Etes-vous sûr?
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