Customer Service Representative Job at National Bank of Canada
Primary Locations: Montreal, Quebec
Attendance: On-site
Employee Status: Regular
Schedule: Full-time
Customer service jobs
We offer numerous job opportunities at our Client Contact Centres. Depending on your skills, availability and interests, our recruitment team will guide you towards the best job option for you. The main responsibilities of the call centre teams include taking calls from clients, assessing their needs, and helping them find the most appropriate solution.
To discover our jobs in Customer Contact Centers: https://www.youtube.com/watch?v=u45VMBUsYpA
Your team
Our teams value passionate people and bold ideas. Whether to help our clients or our colleagues, we work together. We know we can count on our colleagues to share knowledge and help one another.
Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility.
Requirement
- High school diploma
- Customer service experience
- Ability to establish strong relationships with clients
- Bilingualism (English and French) required, as you will frequently serve clients in both official languages
- Licences and training may be required depending on the position
Your benefits
Upon hiring, you’ll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive and flexible benefits for you and your family:
- Annual salary ranging from $42,000 to $57,000, depending on the position level
- Evening and weekend premiums may apply
- You could be reimbursed for your studies
- Health and wellness program, including many benefits
- Flexible group insurance
- Pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Community involvement program
- Telemedecine and virtual sleep clinic
These are just some of the many benefits we offer.
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