SaskEnergy is seeking Customer Service Representative’s (CSR). As a CSR you will support customer inquiries by providing customer account administration regarding billing, payments and other service requests.
Successful candidates will have the ability to multi-task well, provide sound judgment in daily decision making and utilize a customer focused approach to handling challenging customer interactions.
This position is permanent part-time and works approximately 3 days per week in a fast- paced call centre environment (Monday - Friday, 8:00 am – 4:47 pm).
Upon hire you will be required to successfully complete an internal Customer Service training program (approximately 8 weeks).
Position Details
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This position is a permanent part time union role.
Qualified Applicants Will Possess
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Grade 12 or equivalent.
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Fast and accurate keyboarding/data entry skills of 30 wpm.
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Strong written and verbal communication skills.
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One (1) year experience in an office and/or customer service environment utilizing computer information systems and software in Microsoft Suite.
NOTE: As part of the selection process qualified candidates may be assessed on a call centre simulation and typing speed
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Additional Information
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Infrequent travel, including overnight stays away from bid headquarters may be required.
Application Instructions
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Please apply online with your cover letter and resume outlining your qualifications.
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For more information on this position, please contact Human Resources at 306-777-9091.
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Applications will be reviewed on a continuous basis.
Hourly Rate Range
$26.75 ($4,068.68) - $29.56 ($4,496.08)
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