Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems! Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process.

What will your job look like?

1. Engineering - Design, develop, modify, and integrate complex infrastructure automation and deployment systems; Ensure code and configuration are maintainable (IaaC), scalable and supportable; Use extensive knowledge & expertise of the Amdocs product/solution and technologies to support the direction of the infrastructure solution. Follow Amdocs software engineering standards, applicable software development methodology (such as design-led thinking, DevOps ), and release processes. Promote system reliability and operability. Serve as an expert on a specific technology.

2. Investigation - Investigate infrastructure issues by reviewing/debugging CI/CD pipeline and runtime environments and providing fixes (analyze and fix bugs) and workarounds. Review changes for operability to maintain existing software solutions. Highlight risks and help mitigate them from technical aspects.

3. Technical Expertise - Serve as a highly specialized Technology / Product expert, acting with high autonomy to deliver agreed technical objectives. Provide technical expertise in terms of Infrastructure architecture usage for functional and non-functional aspects; Obtain a strong technologies context understanding while making technical decisions and solving technical issues; Able to resolve significant and unique problems that have a high level of complexity.

4. Professional Leadership - Provide guidance to DevOps engineers for the E2E software deployment, maintenance & lifecycle; Enforce and guide on technical standards (e.g. tools, and platforms), ensure that documentation related to the application life cycle architecture is correct and up to date; Enforce quality processes, such as performing technical root cause analysis and outlining corrective action for given problems, promote Developers autonomy.

5. Innovation & Continuous Improvement - Promote continuous improvements/efficiencies to the product lifecycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones.

6. Stay up to date with new technologies in practice in the industry

All you need is...

• Deep understanding and experience in DevOps ecosystem and IT operation systems
• Hands-on experience in building, releasing, deploying, and monitoring cloud-based scalable distributed systems
• Rich experience in infrastructure/foundations / IT for at least 5-6 years, working in an agile development environment
• 2-3 years of experience with Kubernetes, including deployments, ConfigMaps, secrets, ingresses, and services
• 1-2 years of experience with AWS services, for example, DynamoDB, S3, LBs, SGs, CertificateManager, EKS
• 1-2 years of experience with Terraform, ideally with AWS providers
• 2-3 years of experience with Ansible, including loops, conditions, etc.
• 2-3 years of experience with Jenkins, including pipelines and Kubernetes pod-based builds
• 2-3 years of experience with HELM, including experience creating and using charts
• Experience with a ServiceMesh, for Linkerd/Istio
• Experience with Prometheus, including PromQL queries, Prometheus rules, service monitors, podmopod monitors
• Script development experience of 4-5 years + IT experience in one of the common languages (Python, Groovy, Bash)

Why you will love this job:

• You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.
• Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development!
• You will have the opportunity to work in multinational environment for the global market leader in its field.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!