Director Job at Alberta Health Services

Alberta Health Services Calgary, AB

Your Opportunity:

This is an exciting opportunity to be a senior IT / Digital Health leader that oversees provincial application teams that support Human Resources (HR), Staff Scheduling, Workplace Health & Safety, Medical Affairs and AHS affiliates (APL, Carewest, Capital Care, and Covenant Health). The Director, Provincial Workforce Systems is a leadership role in the IT / Digital Health Department, reporting to the Executive Director, IT Corporate Services and Centres of Expertise. The position provides leadership to a group of managers, and teams of professionals who are deep subject matter experts responsible for provincial IT services across the above-mentioned areas. This role ensures effective service delivery, provides direction to teams based on business requests and organizational priorities, and leads large operational IT service initiatives. Strategic direction setting and proactive engagement with business stakeholders is vital, while guiding effective and streamlined IT operations. The successful incumbent will manage both, balancing strategic planning with robust industry best practice IT operations and support. On top of that will be direct responsibility for the IT service management and support and the future state of AHS’ Human Resource Management System platform. This is an opportunity to partner with IT peers to collaborate with business and enhance provincial corporate applications. This requires excellent communication skills, engaging with senior leaders to develop strong working relationships, navigating complex technical and political situations for organization-wide change. As a culture leader, core to this role is being a team player by demonstrating professionalism through challenging situations, leading by example, collaborating with peers, and being attentive to team needs as a trusted and respected leader.

Description:

Important elements of this exciting role include engaging with business leaders on strategic planning and road mapping, working with a team of IT management professionals to enhance and sustain a high level of IT service stability and overall IT operational best practice. Development and management of the portfolio's operating and capital budgets. Develop, manage, and report on IT application service performance. This role is responsible for the hiring and performance management of team members as well as managing, prioritizing, assigning, and monitoring numerous activities and projects across the Provincial Workforce Systems teams and the broader IT Corporate Services and COE portfolio. Provide leadership to develop the team and embrace organizational changes that promote sustainable growth of people, process, and technology in the achievement of strategic goals. The position works closely with HR Shared Services to design, build, test, and implement new and/or enhanced HR Management Systems (PeopleSoft, Recruitment Management System and e-Records) functionality. Deliver service quality and efficiency, business continuity, disaster recovery planning, service-level management, privacy and security requirements, and other operational obligations across the Provincial Workforce Systems portfolio. As a member of the overall IT /Digital Health leadership team, demonstrate AHS values and fostering results-orientated collaboration among all IT/ Digital Health leaders and staff, including budget management exercising fiscally prudent decisions and contract management. Provides senior leadership to projects enhancing IT-enabled support, including project vision, senior stakeholder engagement, and steering committee membership, and establishing project budget and resource allocations.

  • Classification: Director
  • Union: Exempt
  • Unit and Program: Information Technology
  • Primary Location: Quarry Crossing
  • Location Details: Eligible to work hybrid (on/off site) within Alberta
  • Negotiable Location: Provincial
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 23-MAY-2023
  • Date Available: 26-JUN-2023
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $50.87
  • Maximum Salary: $89.48
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Post-secondary education in IT, business, healthcare, informatics, leadership, or related field. A minimum of 10 years in IT, informatics, or systems operations, leading large, diverse teams within an organization of significant size, complexity, and diversity (health care experience is an asset). Formal experience managing multiple teams of people. Experience working in large, complex organization with varied workforce and systems. In-depth knowledge of HR Management Systems is an asset. Equivalent combinations of education and experience will be considered.


Additional Required Qualifications:

The successful candidate must have experience in leading concurrent multi-disciplinary, complex initiatives. Effective communication skills, both verbal and written, are necessary. Exhibit characteristics of servant leadership, encouraging the growth and development of the team. Must be an independent decision maker for diverse, complex issues and be able to assess risk/impact of such decisions. Must have advanced problem solving, critical thinking and analytical skills including being able to facilitate and influence issue resolution of a variety of problems. Must be adept at working in a fast-paced challenging environment and able to handle multiple assignments/projects concurrently. Strong organizational skills are required. Experience in the design and support of an enterprise HCM Systems (PeopleSoft) and ERPs is highly desirable.


Preferred Qualifications:

10+ years of experience in formal leadership role. Leadership and organizational change management education and/or applicable training. Working knowledge of IT operations' best practices including ITIL, COBIT; change management training (e.g., Prosci) and project management (e.g., PMP) an asset. Healthcare experience is an asset.




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