MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.

Position: Full time & Part Time Dispatcher

Qualifications and skills required:

- High school graduation

- Excellent verbal and written English

- Kind, friendly, accommodating, willing to help personality

- Excellent customer service experience and communication skills

- Professional telephone manner

- Ability to multitask

- Good organization and time management skill

- Stress management skill and ability to work under pressure

- Knowledge of Mc Office, Excel and Outlook

- Knowledge of the city of Toronto and the GTA

- Knowledge of internet use, Google Map use

- Dispatching experience in trucking, taxi or similar industry would be preferred

- Experience in Logistics would be preferred

- Some medical background would be preferred

Duties and Responsibilities:

- Answering multiple phone calls

- Schedule bookings and forward information to crew members

- Respond to costumer’s inquiries, by email or over the phone

- Ensure crews are on scheduled time

- Communicate with clients, hospitals and other health care facilities in a timely and professional manner

- Follow up calls with existing client

- Prepare paperwork for crews

- Scheduling crews

- Faxing, mailing, emailing

- Other office and clerical duties as needed

If you think you are right for our team, send your application to us by email.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

Salary: $23.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Morning shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• dispatching: 3 years (required)

Work Location: In person

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