We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

Join our Bank Technology Team!

As an Engineering Manager, you will have three key areas of responsibilities, that of People Leadership, Asset Management / Health and Supporting Delivery.

People Leadership

• Lead a team of technology engineers and professionals across sophisticated multi-squad technical, regulatory, or other cross-cutting initiatives.
• Perform reviews, conduct tactical and stretch goal setting.
• Hire for technology team members.
• Develop the skills and growth of team members through mentorship, training, and providing opportunities within the program.
• Foster team engagement, and handle performance issues in a diligent and appropriate manner.

Asset Ownership and Health

• Own the overall health of the technical asset(s) in its entirety.
• Develop, maintain and implement the assets technical roadmaps in alignment with Manulife’s technology strategy.
• Handle and resolve issues and risks as applicable.
• Partner with Product collaborators on prioritization; influencing PO to align with Asset Ownership and Health.
• Management and governance for technology vendors, and support the business collaborators for technical subsets of business assets.
• Develop patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions.
• Evaluate and define existing technology standards to ensure compliance with program-level requirements.

Enabling Delivery

• Ensure progress against important breakthroughs.
• Active participant in planning discussions, providing input on technical solutions, decision making, and direction.
• Point of escalation for technical issues if cannot be solved by asset team, squad or scrum lead.
• Participate in agile ceremonies as appropriate.
• Collaborate with other engineering managers and Product partners on interdependent technology work.
• Maintain a perspective on impact of change on patterns required for implementation.
• Work with partner teams to redesign technology (i.e., release management) process flows when necessary
  

What we are looking for:

• 2+ years experience within a technology leadership role
• Strong technical/development skills or experience working in a technical environment
• financial institution experience an asset
• Excellent organizational skills
• Ability to handle and lead multiple initiatives across multiple teams
• Responds well to ambiguity and works efficiently to clarify situations and outcomes
• Awareness of cloud technology, and experience implementing in cloud infrastructure (Azure preferably)
• general knowledge of technology stacks
• Collaborative attitude, willingness to work with team members; able to mentor, participate in code reviews, support or drive design sessions
• Constantly learns from both success and failure
• Good problem-solving skills that enable you to lead through creative abrasion
• Good verbal and written communication; able to optimally articulate technical vision, possibilities and outcomes

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.
  

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all collaborators and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.