THE PROPERTY:

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

WHY US?

• Full Time Team Members receive subsidized, furnished, private room with internet, cable and utilities included.
• Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
• Daily shift meals in our newly renovated staff cafeteria (taxable benefit).
• Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
• Subsidized Gym Membership & Fitness classes at local recreation centre.
• Group Benefit Plan (Health, Dental, Vision) offered at 4th month of employment for Full Time Team Members.
• Employee travel program with preferred room rates at Atlific Hotels.
• Discounts on Food & Beverage at 3 onsite restaurants.
• Be part of a culture that believes in developing talent & promoting from within.

DETAILS:

• Located in Lake Louise
• Valid Canadian Work-Permit Required for International Applicants
• Full-time position, average of 40 hours per week

JOB RESPONSIBILITIES:

• Manage, coordinate & execute group assignments turned over by the Sales Department
• Monitoring all contractual agreements pertaining to guest room locks, meeting space, food & beverage & special concessions
• Liaising with the client, staff and in-house services to ensure all event details are arranged as per the client’s request
• Maintaining solid and open communications with all operating departments. Conduct weekly Communication meeting with the Operations team.
• Produce and update Banquet Event Order’s and resumes as needed and ensure they are distributed to departments
• Provide sites of hotel when requested
• Handling all Catering Only Events and in-house bookings
• Handling the Wedding Market, including sites, contracts, Banquet Event Order’s, room blocks
• Meet with catering clients at the beginning of each day to review schedules to ensure all needs are met
• Liaise with accounting to ensure that invoices are sent and filed accordingly
• Collecting pre-payments or deposits owing after file turnover
• Follow-up calls post event – communicating information to Sales Team
• Leading Communications Meeting on a weekly basis
• Assisting with Tour Groups during tour season
• Assisting with follow-up with clients to maintain accurate wash/pickup
• Enter all rooming lists into systems
• Other duties assigned by the Senior Sales Manager

REQUIRED QUALIFICATIONS:

• Two-year college degree or equivalent preferred
• One-year related experience in Guest Services, Front Desk and/or Food & Beverage is preferred
• Experience in events preferred
• Excellent organizational and multi-tasking skills
• Experience with Opera and Delphi preferred
• Previous administrative duties preferred
• Ability to work independently as well as in a team orientated environment

WE CAN ONLY CONSIDER CANDIDATES THAT ARE ALREADY AUTHORIZED TO WORK IN CANADA AT THIS TIME. WORK PERMIT SPONSORSHIP IS NOT AVAILABLE.

Job Type: Full-time

Salary: $46,380.00-$48,880.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Vision care
• Wellness program

Schedule:

• 8 hour shift

Application question(s):

• Are you able to reliably commute or willing to relocate to Lake Louise for this position?

Experience:

• Event: 2 years (required)

Work Location: One location

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