Please include the address you are applying for in your application.

Please drop off your resume on the following locations if you interested. We would be happy to give you a quick interview.

STONY PLAIN ROAD AREA (near Walmart)

• 18531 STONY PLAIN RD (All shifts including Night shifts)

LESSARD ROAD AREA

• 18314 LESSARD RD EDMONTON, Alberta T6M 2W8 (ALL SHIFTS including night shifts)
• 4819 184TH STREET (Esso 711 Gas Station) (Opening 4am-12p & Closing 3pm-11pm)
• 20108 Lessard Road NW (ALL SHIFTS)

STOREFRONT JOB DESCRIPTION

This position involves the execution of Tim Hortons’ standards around people, product, cleanliness and exceptional customer service while on shift.

Qualifications:

· Previous experience in a customer service role is an asset

· Reliability and ability to work flexible hours

· Strong communication and interpersonal skills

· Ability to adhere to policies/procedures

· Able to operate effectively as part of a team in a fast paced environment

Key Responsibilities:

Hospitality

· Demonstrates that customer service is his/her number one priority

· Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you

· Responds to customers in a friendly manner with an appropriate sense of urgency

· Suggests products, combos or sizes appropriately

· Resolves customer concerns and complaints in a friendly manner

· Communicates showcase needs to the baker and helps merchandise the product

· Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods

· Follows proper cash procedures

Policies & Procedures

· Follows all store policies and procedures (e.g. cash handling procedures, back door policy, break policy, injury & illness reporting policy)

· Reports all accidents, unsafe conditions and security incidents to management

· Maintains a neat, clean and professional appearance, in accordance with the Career Wear policy

Operations

· Always follows Tim Hortons standards and guidelines when preparing product for our customers

· Always records coffee times on the pots, and discards expired coffee

· Prepares soups, sandwiches, bagels and accompaniments as required, following the order monitor to ensure accuracy of each order

· Regularly takes temperatures of the required product and records it in the Time & Temperature log

· Supports a clean dining environment through table clean up

· Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Owner or Store Manager

· Other duties as required

Benefits:

- 50% employee meal discount

-50% employer contribution towards your premium

-Flexible schedules

STOREFRONT JOB DESCRIPTION

NOC#: 6641

This position involves the execution of Tim Hortons’ standards around people, product, cleanliness and exceptional customer service while on shift.

Qualifications:

· Previous experience in a customer service role is an asset

· Reliability and ability to work flexible hours

· Strong communication and interpersonal skills

· Ability to adhere to policies/procedures

· Able to operate effectively as part of a team in a fast paced environment

Key Responsibilities:

Hospitality

· Demonstrates that customer service is his/her number one priority

· Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you

· Responds to customers in a friendly manner with an appropriate sense of urgency

· Suggests products, combos or sizes appropriately

· Resolves customer concerns and complaints in a friendly manner

· Communicates showcase needs to the baker and helps merchandise the product

· Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods

· Follows proper cash procedures

Policies & Procedures

· Follows all store policies and procedures (e.g. cash handling procedures, back door policy, break policy, injury & illness reporting policy)

· Reports all accidents, unsafe conditions and security incidents to management

· Maintains a neat, clean and professional appearance, in accordance with the Career Wear policy

Operations

· Always follows Tim Hortons standards and guidelines when preparing product for our customers

· Always records coffee times on the pots, and discards expired coffee

· Prepares soups, sandwiches, bagels and accompaniments as required, following the order monitor to ensure accuracy of each order

· Regularly takes temperatures of the required product and records it in the Time & Temperature log

· Supports a clean dining environment through table clean up

· Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Owner or Store Manager

· Other duties as required

Benefits:

- 50% employee meal discount

-50% employer contribution towards your premium

-Flexible schedules

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: From $15.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Life insurance
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Night shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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