Front Desk Administrator Job at South Okanagan Physiotherapy and Active Wellness Centre

South Okanagan Physiotherapy and Active Wellness Centre Oliver, BC

Osoyoos & South Okanagan Physiotherapy and Active Wellness Centres are currently seeking a Front Desk Administratorto join our team! The position will start with Casual / Part-Time with the potential to be Full Time and growth any interest in Marketing, just let us know.

HOURS OF WORK: Clinic hours are currently Monday to Friday 8:30am-5:00pm excluding Statutory Holidays. Hours worked vary depending on operational requirements, with minimum part time hours per week, with the potential to be extended to allow for greater patient variety and appointment options.

LOCATION: Osoyoos & Primarily in Oliver

KEY RESPONSIBILITIES: As a front desk administrator at our clinics, you will perform a variety of administrative and clerical duties including but not limited to:

  • Checking patients in at the front desk
  • Answering routine inquiries via telephone and email
  • Scheduling and managing appointments
  • Billing and accepting payment for services
  • Processing insurance payments
  • Maintaining patient charts and filing systems
  • Operating computer software and office equipment
  • Monitoring and ordering supplies
  • General cleaning duties including: laundry, vacuuming, garbage's and recycling.
  • and most of all, optimizing our patient experiences

SKILLS & ABILITIES: Our ideal candidate has a passion for customer service and relations, a positive attitude, and a strong work-ethic. We are looking for someone who has:

  • Social Media and Marketing experience but not required
  • Strong computer literacy
  • The ability to learn new software applications (experience with Jane software would be an asset)
  • Excellent interpersonal and communication skills
  • Strong multi-tasking and problem-solving skills
  • The ability to work well both independently and in cooperation with others
  • Customer service experience
  • Experience with working with and as a team member
  • Creativity and initiative
  • an interest in growth

We offer competitive wages and a great work environment. Join our team today!

About Osoyoos & South Okanagan Physiotherapy and Active Wellness Centre

The Osoyoos & South Okanagan Physiotherapy and Active Wellness Centre has four clinics in Osoyoos, Oliver, OK Falls and Grand Forks. Our multidisciplinary team of experienced physiotherapists, massage therapists, acupuncturists, chiropractors, and kinesiologists are passionate about client-centered care. We pride ourselves in developing personalized treatment plans aimed to improve quality of life and empower clients to better manage their health. As one of our Patient Experience Coordinators, you will play a significant and valued role to our team and patients journey.

Job Types: Full-time, Part-time, Casual
Part-time hours: 15-32 per week

Salary: $16.00-$20.00 per hour

Benefits:

  • Company events
  • On-site parking

Flexible Language Requirement:

  • English not required

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:
We are following local guidelines.

Education:

  • Secondary School (preferred)

Experience:

  • administrative assistant: 1 year (preferred)
  • receptionist: 1 year (preferred)

Work Location: One location




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