Quay Pacific Property Management Ltd. is a locally owned and operated company that has provided property management services to the lower mainland for over 20 years. We believe in opportunities for personal and professional development, and we emphasize education and mentorship in our staff. Making a positive difference in the lives of our staff and continually striving for excellence and self-improvement are just a few of our “Quay” values.

We are seeking a dedicated and mature Full-Time Receptionist for our New Westminster office location who will contribute to our commitment to excellence in property management.

The ideal candidate will be able to proficiently provide clerical and AP support to ensure efficient operations at the office. This individual will also be handling reception duties and work the 'front of the house' by providing excellent customer service and creating a welcoming environment, as well as accept payments at the front desk. Our ideal candidate is a reliable individual who works with integrity and is resourceful problem solver. Must be comfortable in a fast-paced work environment.

DUTIES TO INCLUDE BUT NOT LIMITED TO:

• Greeting customers at the front desk;
• Answering incoming calls; directing calls to the appropriate staff; answering general inquiries (telephone, e-mail, walk-in)
• AP process - including Matching, Printing, Scanning & Filing unpaid invoices
• General Office Duties – Distribute and file financial statements, create & distribute general notices and letters to clients, basic website maintenance, and other day-to-day tasks.
• Clerical Duties – Accept payments at the front desk, follow-up and liaise between Staff, Trades, and/or Clients
• Data Entry – Entering basic account information into a property management software, updating various databases of information
• Filing – Hardcopy filing, scanning & electronic filing of electronic documents and financial statements
• Use & Maintenance of Office Equipment – Telephone system, photocopiers, scanners, fax, postage machine, PC (Windows).

THE APPLICANT MUST MEET THE FOLLOWING CRITERIA:

• Self-motivated with strong interpersonal communication skills and superior client service skills.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills with a good command of the English language. Other languages an asset.
• Have excellent organizational skills with proven attention to detail.
• Resourcefulness and exceptional time management skills.
• Good understanding of Microsoft Office software, including Microsoft Word, Excel & Outlook. Excellent typing skills.
• Technological expertise to perform tasks such as electronic filing, directory management, telephone system management, password protection, document formatting, etc.
• Strong multitasking skills with a high degree of accuracy.
• Data entry experience an asset.
• Ability to edit and compose business communications (i.e. letters, notices, e-mails).
• Accounting/bookkeeping experience an asset
• Previous industry experiences an asset.

This position is Full-Time, Monday to Friday, 9:00 a.m. – 5:00 p.m. Benefits include medical, dental and LTD.

Are you a “Quay” player? If so, please reply with your resume and a cover letter outlining why you believe you are the ideal candidate for this position. Please include your salary expectations in your application. All submissions will be kept in strict confidence.

We thank all who apply in advance. No phone calls please. Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Life insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Disinfecting & sanitizing shared equipment, heavy traffic touch points & personal workspaces daily; increased hand washing & sanitizing; partial staff working from home & changes to work schedules; enforcing occupancy limits; masks strongly recommended.

Education:

• Secondary School (preferred)

Experience:

• receptionist: 2 years (required)
• administrative assistant: 1 year (required)

Work Location: In person

Application deadline: 2023-05-31
Expected start date: 2023-05-19

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