Full Time Guest Service Agent Job at Baymont By Wyndham Fort McMurray

Baymont By Wyndham Fort McMurray Fort McMurray, AB

  • Welcome guests in a warm and friendly manner.
  • Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • Knows all essential aspects of our hotel operations.
  • Registers guests and manages the rooming chart.
  • Collects payments by accepting cash, check, or charge payments from customers.
  • Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Monitors lobby and check-in activity to determine room flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Facilitates correspondence with guests.
  • Works collaboratively with our houskeeping and maintenance departments
  • Other duties as assigned
  • Must be available from 3:00pm to 11:00 pm
  • Subsidized shared housing is offered for full time hires-2 blocks from the hotel

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Housing allowance
  • On-site parking

Schedule:

  • 8 hour shift
  • Every Weekend
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Fort McMurray, AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)

Work Location: In person

Expected start date: 2023-03-06




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