Group Director Franchise Operations Job at The Coca-Cola Company

The Coca-Cola Company Toronto, ON

The Group Director, Franchise Operations will lead the execution of the business plan by partnering with the bottlers across the defined territory to bring the category plans into life across channels, customers, infrastructure and capability. The successful candidates should be able to show experience with revenue and operating P&Ls as well as ability to execute across geographies

What You’ll Do for Us

  • Maximize the profitable development of volume growth of brands within the managed territory.

  • Develop the market potential of the territory

  • Strengthen bottler partnership in territory by identifying and executing the key innovative building blocks

  • Assist in creating a strategic business plan for the Territory, that drive and exceed capability, volume, profit, product, and quality

  • To develop, recommend and lead the implementation of short- and long-range business plan for the territory.

  • Lead Franchise operation team members.

  • Responsible for weekly/monthly performance management, which includes reporting on revenue, volume, share, transaction metrics.

  • Monitors performance & execution objectives, re-plans as necessary and provides feedback to key stakeholders.

  • Manages discretionary budgets based on regional need.

  • Executes the commercial strategy and plans with franchise (bottling partners) owners for local market execution.

  • Responsible for collaborating on the contingency plan to deliver annual business plan performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing.

  • Coordinate's training/development enables more effective processes, scorecards and business routines to achieve the annual business plan.

  • Work with franchise commercial manager to steward the planning process that is in place bi-monthly, ensuring all customer plans are included.

  • Participate in all channel planning routines from Atlanta.

  • Provides Bottler performance feedback to Franchise Leadership “serving as voice of the market.”


Qualifications & Requirements

  • Bachelor’s degree with a Master’s degree is preferred.

  • 5 or more years in CPG (Consumer Packaged Goods) organization responsible for direct sales, key account or franchise management with P&L responsibility.

  • Must have experience with annual business planning, forecasting, customer and distributor management and demonstration a track record for delivering positive revenue results.

  • Demonstrate passion for selling, negotiating, relationship building in an entrepreneurial environment.

  • Understanding of channel marketing, syndicated marketing research and competitive analysis and how to utilize this knowledge to drive sales.

  • Must possess excellent relationship building skills, as well as strategic leadership abilities.

  • The ability to influence outcomes and be persuasive.

What We Can Do For You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
  • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Coca-Cola Limited is committed to creating a diverse and inclusive workforce. We have a number of programs and policies in place to support this goal. If you require a disability-related accommodation in order to participate in the recruitment process, please contact our HR Shared Service team by calling 1-877-677-6774. Coca-Cola Limited will consult with all applicants with a disability who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicants individual accessibility needs


Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.




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