guest service agent Job at Hampton Inn & Homewood Suites Halifax
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Public transportation is available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- As per collective agreement
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Tasks
Transportation/travel information
Health benefits
Financial benefits
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