Houseperson

MTN House by Basecamp, Canmore

About Basecamp

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore & Banff, Alberta and Revelstoke & Golden, British Columbia. We are a younger and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the mountains.

MTN House by Basecamp will be a new luxury property added to the Basecamp Properties portfolio. MTN House will have 99 newly renovated hotel rooms, an elevated fine dining restaurant and a Nordic Spa (opening July 2024). MTN House will represent a luxurious hotel, with all amenities right on location, so all guests can enjoy an experience like no other in the heart of the mountains.

Why Work for Us?

- Be part of the fastest growing hospitality brand in Canada.
- We have a health benefits plan.
- Family and Friends discount at Basecamp.
- Employee discounted rates at all properties.
- We offer competitive wages based on experience.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- Annual bonus structure.
- We believe in working hard and having fun!

Position Overview

We are looking for full-time housepersons, under the supervision of the Housekeeping Manager. The housepersons are responsible for assisting Guest Services, Housekeeping and the Laundry Department and making sure all guest needs are meet at a 4-star standard service hotel. There will be some duties that are required to be done daily and others that only are needed on a case-by-case basis.

Location: Canmore

Start Date: Mid June

Shifts: Full-time

Wage: $20/hour

Key Responsibilities

- Deliver linens from main laundry to housekeeping storage rooms.
- Assist housekeeping team with the stripping of rooms.
- Assisting the Guest Services and Housekeeping teams with daily tasks.
- Deliver items to guest room upon request of Guest Services.
- Keep towels in common areas well stocked and ensuring dirty towels are delivered to laundry.
- Respond to guest requests for additional amenities/supplies.
- Respond to minor guest maintenance concerns including light bulb replacement, door lock battery replacement, remote control/tv concerns.
- Maintain cleanliness of the main lobby such as public bathrooms, common areas (fireplace, hot tub, elevators, photo booth etc...) and report any deficiencies to the Housekeeping Manager.

Skills and Experience

- 6 months of previous experience in housekeeping or in customer service is preferred.
- Previous 4-star experience an asset.

Requirements

- Able to work well independently with little supervision and complete work at a 4-star standard.
- Ability to work on your feet for long periods of time including walking, kneeling, bending, lifting, crouching, reaching, and pulling.
- Ability to work under pressure in a fast-paced environment.
- Ability to work in teams if necessary, including sharing tools and equipment.
- Must be able to lift 30lbs.
- Must be able to work varying shifts (weekdays, nights, weekends).
- Able to speak and read the English language proficiently. Additional languages are an asset.

Job Type: Full-time

Salary: $20.00 per hour

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