Intensive Case Manager (Secondary Migrants) Job at Wesley

Wesley Hamilton, ON

Intensive Case Manager (Secondary Migrants)


Posting #:
3625 Posting Date: 3/1/2023 Posting Closing: 3/31/2023 4:00 pm


Have you heard of us?


Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team!


Are you the one we’re looking for?


We are seeking a dynamic, highly motivated Intensive Case Manager (Secondary Migrants) who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.


The Intensive Case Manager (Secondary Migrants) is responsible for providing case management support to newly arrived government-assisted refugees (GARs) during their first year of resettlement in Hamilton. ICMs will each hold a case load, comprised of individuals and families, which they will assist to integrate into the community, for a period of up to twelve months.


This position is a unionized, permanent, full-time position. The rate of pay is $24.60 per hour.


Key Responsibilities:


  • Welcome, interact, and support clients accessing the program and be available and approachable to address client’s needs as they arise.
  • Conduct initial intake and needs assessment, needs assessment matrix, quarterly check-ins, empowerment plans, and on-going needs assessment as required.
  • Provide appropriate and client centred information and referral regarding the various services and resources available in the community.
  • Manage and maintain up-to-date client files, input client data and information into the program database, complete government documents and forms, provide referrals, write case notes, and provide regular follow-up with clients.
  • Conduct regular home visits, and accompany clients to various appointments in the community for different services and resources.
  • Advocate on behalf of clients for services and resources in the community.
  • Provide life skills, telephone support, and crisis intervention as needed.
  • Participate in case management meetings with internal staff and external service providers.
  • Coordinate and facilitate program activities as required.
  • Maintain good relationships and collaborate with other internal programs and external service providers to provide support to GARs.

What you will bring:


  • Advanced knowledge of a second language is an asset: Farsi/Dari, Pashto, Arabic or Somali strongly preferred.
  • University Degree in Social Work or related Social Science or equivalent with minimum 2 years’ relevant practical experience working with newcomers required.
  • Social Service worker diploma or equivalent with 5 years relevant practical experience working with newcomers also accepted.
  • Registered and in good standing with the Ontario College of Social Workers and Social Service Workers or eligible for registration at the time of employment is required. Note: registration must be completed within 90 days after start of employment.
  • Minimum one year experience in an Intensive Case Management role serving a vulnerable population, including victims of trauma, is required.

Invest in Yourself as we Invest in You! Wesley offers…

  • A positive work culture that prioritizes all staff having an opportunity to contribute
  • A supportive team that will empower you to achieve great milestones!
  • Fun and engaging organizational events such as our Staff Appreciation Event
  • Professional development and training opportunities
  • Full Health & Dental Benefits
  • Personal & Vacation Days
  • RRSP Contribution Program
  • Employee Discounts


As a condition of employment, the successful candidate is required to submit proof of full COVID-19 vaccination to Human Resources. In the event that successful candidates are unable to get their COVID-19 vaccination, completion of an educational session and weekly antigen testing to provide a negative result will be required.


Please Apply Via: Our Wesley Bamboo Portal:


  • Click on this link: https://wesley.bamboohr.com/jobs/
  • From there you can access all of Wesley’s job postings

Wesley is an equal opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at www.wesley.ca.




Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.