Scope of Role:

• Inventory Control
• RDC Functional Operations
• Power Equipment Operation
• Safe Work Practices
• Quality and Accuracy

Position Purpose:

In this role you will be responsible for dealing with all the problem freight that arrives in the Problem Resolution / Inventory Control Department. Your role will include completing many series of investigations to resolve problem freight; raising IT support tickets for systematic fixes; maintaining the stock and flow of product in the department; Sku and location set up, daily cycle counting, zero-short pick investigation, Handle Offsite inventory , helping in slotting stock article, coordinating across multiple departments when an issue affects alternate areas of the DC; setting up returns and preparing manual BOL paperwork for vendors; performing all the functions of a General Warehouse Associate if needed to complete your task: receiving, transporting, processing, palletizing, loading, etc.

All in all, the expectations are that you meet/exceed requirements in all areas of safety, quality, productivity and customer service.

Position Responsibilities:

• Display behaviors that are consistent with Home Depot's Values
• Maintain orderly condition and housekeeping of your assigned work area
• Be flexible and cooperative when asked to support other areas and/or job functions
• Deliver outstanding customer service to internal distribution teams and to our stores by maintaining attention to detail and completing assigned work in a timely manner
• Perform all GWA functions (receiving, order selection, processing, palletizing, lift truck operations and loading of products) when needed
• Process and resolve issues for freight moved into the Problem Resolution Area
• Process Vendor Returns
• Perform Special Project to support inventory at 3PL offsite location
• Work safely, productively and accurately with minimal supervision
• Safely operate various types of material-handling equipment (i.e. forklift with pacer attachment or electric pallet jack [EPJ]) in order to complete tasks such as loading, unloading, sorting, staging and transporting product
• Meet Safety expectations for this role as outlined under The Home Depot Canada Environmental Health & Safety Management System
• Additional duties as assigned by your Operations Manager

Knowledge, Skills and Competencies:

• Acts with Integrity: Demonstrates responsible, ethical and honest behavior, models The Home Depot values
• Gets Things Done: Motivates self and others to achieve daily targets; acts with a sense of urgency to ensure assigned tasks are completed safely, on-time, and accurately
• Building Relationships: develops collaborative working relationships with people inside and outside of their team. Is viewed as a team player
• Individual Development: Actively looks for developmental opportunities; embraces growth opportunities and leverages available resources to learn and develop new skills
• Stress Tolerance: embraces change in a positive and open manner while maintaining composure. Maintains a positive attitude when dealing with ambiguity; keeps calm and composed when faced with difficult situations
• Safety Orientation: follows safety policies and procedures, holds self to a high safety standard
• Must fulfill minimum time-in-position (1 year) and performance management code requirements of M
• Previous Distribution / Transportation experience is an asset
• Experience operating a forklift (with pacer attachment) or EPJ is an asset