IT and Training Coordinator (Full-time, Calgary, AB)

Head Office

About Us

Our company is an employee and family owned business that has been in operation for more than 130 years. If you want to be part of a great culture, enjoy a stable work-life balance and still do what you love, then you might just be our IT and Training Coordinator.

Why work with us?

We are constantly exploring new technologies and developing new ways to make our business more efficient. As part of the IT department, you work with our users and managers to facilitate the delivery of IT and training services. At Andrew Sheret Limited you will have the opportunity to:

• Work with an outstanding team of professionals

• Develop new skills and learn new technologies

• Explore real-world problems and implement creative solutions

• Work with supportive and understanding management

What are we offering?

What really makes Andrew Sheret Limited a great place to work is the friendly, supportive team of people that you get to work with every day. Having said this, we offer everyone on our team an excellent compensation package including:

• A competitive salary

• Excellent extended health and dental plans for you and your family

• A matching program for your RRSP to help you grow your financial well-being

• An annual performance bonus program

• An employee share program that rewards you when you reach key anniversaries

• Assistance with tuition or skills training relevant to your role

Compensation starts at $50,000-$55,000. Wages may be scaled based on relevant experience and education.

What will you be doing?

Based out of our satellite Head Office in Calgary, you will work with our team to facilitate the delivery of IT and training services. You will collaborate with internal and external stakeholders to ensure the prompt and efficient delivery of services and supplies, help ensure that key milestones and objectives are met, and provide administrative and organizational support to the department.

In this role, it will be important to be organized, have a service-oriented attitude and have a keen interest in technology.

You will be supported by a team of professionals with a wide-ranging set of skills. You will also be offered training opportunities to support you in your professional development.

The diversity of this role ensures that this position offers a broad and exciting range of technical and non-technical challenges.

Key Responsibilities

You will work with our IT Operations group to help coordinate all aspects of our work. This includes:

• Coordinating the allocation and movement of IT assets throughout our organization.

• Scheduling resources so team members and internal clients can succeed in their roles.

• Managing the life cycle of our IT assets from the time we place an equipment order to the time that equipment is retired.

• Assisting with corporate travel and accommodation arrangements.

• Helping us curate our staff- and department-facing knowledge base to ensure a high level of accuracy and polish.

• Performing small-scale data entry functions to support various projects within the department.

• Creating and delivering training materials to our internal clients under supervision.

• Assembling our internal communications at the end of each of our work cycles.

• Collecting requirements from our users to ensure that the services and products we deliver best align with their needs.

About You

We have a great team because we always hire the best. We are looking for a passionate IT and Training Coordinator with excellent fundamental organizational, customer service and communication skills.

As part of our standard hiring process, you must be eligible to work in Canada.

Essential Skills

All candidates will have:

• A positive, enthusiastic demeanour.

• An understanding of Andrew Sheret Limited’s commitment to excellent customer service and reflect this in their dealings with our internal customers.

• High level of discretion, tact, confidentiality and diplomacy.

• Strong organizational skills and attention to detail.

• Ability to work effectively with people at all levels in the organization, as well as with partner organizations.

• A strong working knowledge of word processing and spreadsheet applications.

• Basic knowledge of the fundamental concepts of business computing: Can identify a printer, computer, monitor and common peripheral devices and describe in simple terms the function of each.

• Excellent time management skills and the ability to independently manage a large number of competing priorities.

• Excellent written and oral communication skills.

Desired Skills

While these skills are not necessary, the ideal candidate will have some number of the following:

• Basic experience using of one or more of MS Windows, Mac OS or Linux.

• Strong technical writing skills and an aptitude for developing technical training and documentation.

• An aptitude for visual layout and/or graphic design.

• Some experience with HTML and/or Web page design.

• Experience in any of the following roles: Administrative Assistant, Executive Assistant, Office Administrator, Project Coordinator

Apply at... www.sheret.com/careers

We look forward to hearing from!

Job Type: Permanent

Pay: $50,000.00-$55,000.00 per year

Work Location: One location

Application deadline: 2023-03-10

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