IT Desktop support /Service desk
Location: Hybrid in Toronto/GTA
Max rate CAD$15/hr. to 18/hr. on Inc/Corp to Corp
You will be presented to the client on INC basis.
INC or Incorporated means you will have a company registered on your name in Canada and will work with us through your company. It is a process where you will be working on the Company to Company / Corporation to Corporation basis.
Excellent in English
Technical skills
1. Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe, Apple, Google, etc.)
2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting
3. Working experience in Internet troubleshooting and wireless routers
4. Knowledge on active directory, domain controllers and good exposure to active directory concepts
5. Working experience in password reset tools and self
6. Troubleshooting experience using remote control tools (example: Bomgar, LogMeIn, TeamViewer)
7. Troubleshooting skills and experience in handling Exchange (Outlook)/Lotus Notes environment
8. Good knowledge on VPN concepts and troubleshooting VPN connections
9. Knowledge on Virtual Machines / Citrix
10. Knowledge/exposure on ticketing tools like Remedy, ServiceNow
11. Troubleshooting experience using remote control tools like Bomgar
12. Proficiency with operating systems, including Windows and MacIntosh’s operating systems
Regards,
Compest Solutions Inc
D: 647-660-7562
Job Type: Fixed term contract
Contract length: 12 months
Salary: $15.00-$18.00 per hour
Schedule:
- 8 hour shift
Experience:
- IT SERVICE DESK/Desktop support: 7 years (preferred)
- VPN concepts: 5 years (preferred)
- VPN troubleshooting: 5 years (preferred)
- Internet troubleshooting and wireless routers: 5 years (preferred)
- Active Directory: 5 years (preferred)
- ServiceNow: 6 years (preferred)
- Bomgar: 6 years (preferred)
- Windows and MacIntosh’s operating systems: 5 years (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
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