IT Support Specialist (Halton) Job at Wesley

Wesley Burlington, ON

IT Support Specialist (Halton)


Posting #:
3636 Posting Date: 3/24/2023 Posting Closing: 4/7/2023 4:00 pm


Have you heard of us?


Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team!


Are you the one we’re looking for?


We are seeking a dynamic, highly motivated IT Support Specialist who demonstrates our values of compassion, accountability, responsiveness and empowerment to our clients, families and each other.


The IT Support Specialist is an excellent opportunity for a highly motivated individual to work in a hands-on role in a fast-paced organization.


This position is a non-unionized, temporary, part-time position. The rate of pay is $23 per hour. This position is onsite and can work remote as required.


Key Responsibilities:


  • Responsible for the administration of all IT equipment for the Halton programs
  • Install, configure, and diagnose staff devices and services
  • Conduct on-site problem determination and analysis
  • Provide advice and technical guidance to staff
  • Distribute technical resources as the situation warrants
  • Go on site to support staff or projects that can’t be performed remotely as well as routine maintenance
  • Identify and escalate production critical issues to the appropriate groups
  • Comply with internal controls and policies as applicable
  • Maintain inventory of computer equipment
  • Manage telephone and in-person support

What you will bring:


  • 1-2 years experience with level 1 help desk
  • Demonstrated ability to work both in a self-directed manner and as a team player
  • Commitment to excellent customer service to both internal and external clients
  • Superior organizational and time management skills
  • Ability to work under pressure to meet tight deadlines
  • Strong attention to detail

Invest in Yourself as we Invest in You! Wesley offers…

  • A positive work culture that prioritizes all staff having an opportunity to contribute
  • A supportive team that will empower you to achieve great milestones!
  • Fun and engaging organizational events such as our Staff Appreciation Event
  • Professional development and training opportunities
  • Full Health & Dental Benefits
  • Personal & Vacation Days
  • RRSP Contribution Program
  • Employee Discounts


Please Apply Via: Our Wesley Bamboo Portal:


  • Click on this link: https://wesley.bamboohr.com/jobs/
  • From there you can access all of Wesley’s job postings

Wesley is an equal opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at www.wesley.ca.




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