Title: IT Systems Administrator

Reports to: IT Director

Based at: Mucci International Marketing Inc., Kingsville, ON

Type of Employment:Full-Time, permanent, 5-days a week; after hours and weekends depending on workload and priorities.

Job Responsibilities and Accountabilities:

• Perform daily system monitoring, verifying the availability of all hardware and applications, reviewing system and application logs, and verifying completion of scheduled backups
• Implementation of software upgrades; including operating systems, production software upgrades and other enhancements as required
• Perform administration of domain user accounts, application accounts and permissions. Assist with tickets outlining user support requests and work as an escalation point for I.T. related issues.
• Assist in the documentation of systems and procedures.
• Member of a project team regarding implementation of technology solutions for business needs.
• Coordinate with vendors in regards to hardware/software deployments and infrastructure changes
• Rotating after hours On-call Support

Knowledge, Skills and Abilities:

• Post-Secondary degree in Computer Science or equivalent field of study. An acceptable combination of education and experience will be considered.
• 2+ years of experience as a Server Admin with Microsoft Products (Windows Server, Exchange)
• Experience with Vmware, Citrix and Veeam an asset.
• Strong communication and customer service skills
• Excellent troubleshooting and problem-solving skills

Physical Abilities:

• Must be able to sit and/or stand for extended periods of time.
• Must be able to deal with challenging employees and/or situations.

Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.

Note: this description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.

Mucci Farms welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci Farms is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.

#ind

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Education:

• Secondary School (required)

Experience:

• System administration: 2 years (preferred)
• Vmware: 2 years (preferred)
• Citrix: 1 year (preferred)
• Veeam: 1 year (preferred)

Work Location: In person

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