The Position

Under the direction of the Fleet Manager, the Key User – Technical Controller contributes to the success and profitability of SAAM Towage by supporting the Technical Team with the implementation, training and utilization of the Maintenance Planning System, while assisting with the administration of maintenance and repair plans to ensure proper and efficient usability of tools for asset management across maintenance, dry docking and purchasing.

Some of the Job functions for this role will be:

• Executes the data entry of new vessels in NSE by structuring the hierarchy of equipment, preventive maintenance (standard jobs) and by gathering technical documentation to structure the required implementation related to the new acquired assets, following SAAM Corporate’s recommendations and best practices, while contributing with recommendations according to the local process.

• Prepares and provides NSE training to new employees or whenever reinforcement is needed to guarantee the right data result with the correct input producing the correct outcome to keep track of equipment maintenance, replacement parts and other requests throughout the company.

• Maintains, prepares, and organizes the technical information of the Canadian fleet such as manuals, drawings, service history and major OH, to control technical information and produce the most updated information available for interdepartmental and departmental needs.

• Monitors and prepares preventive maintenance jobs in NSE for the entire Canadian fleet using Microsoft Excel load sheets to assist the technical department improving the assets preventive maintenance according to the data provided.

• Monitors all input data in NSE such as work orders, service requests, requisitions, request for quotation, purchase order in order, drydock documents, etc. to guarantee the correct information has been entered and the software is being used to provide the best data tool for the technical department

• Analyzes monthly budgets in co-operation with the Technical Superintendents & Fleet Manager to provide data driven suggestions about expenses and liabilities

• Checks and monitors the program performance to provide timely information to IT about bugs and/or glitches in NSE and assist in the prompt resolution of those and avoid down time.

• Registers help tickets in the Helpdesk platform by requesting the creation of new materials or suppliers to ensure each department’s needs, purchases, PO’s etc. are timely met.

• Assists on maintaining and analyzing the KPI’s of preventive maintenance to assist the technical department with the KPI’s provided by the Qlik platform

• Provides administration of vessel certificates, including expiry date, renewals etc., maintaining up to date copies onboard vessels and at the office to ensure on time notification is done at appropriate government and class society bodies get requests, guaranteeing fleet compliance at all times.

• Audits the monthly fluid state of the Canadian fleet through the analysis and review of oil & fuel sample and results (hardcopy and digital) to contribute with sounding information in order to promote the use of data driven information for interdepartmental and departmental decision making.

• Reacts to change productively to undertake other tasks and responsibilities as assigned and looking after the best interest of the company. The list of functional duties is not exhaustive.

To be successful in this role, you will need to demonstrate the following competencies:

• Thought – Problem Solving: Uses best practice workflow controls and task management practices to ensure maintenance work tasks, equipment and pieces are efficiently allocated into the system right-first time. Ability to troubleshoot during the workflows-process or software related.

• Influence – Ability to understand different learning and communication styles, possessing cultural awareness and a global perspective mindset. Ability to acculturate learning programs and events.

• Adaptability – Demonstrates resilience, composure and self-confidence during stressful situation. Proficiently runs meetings and get consensus and agreement to act upon decisions based on system outputs and reporting.

• Execution – Ability to proficiently use operation's computerised information management systems to provide the correct information in order to make relevant evidence-based decisions. Aims to comply with due dates, following procedure, company and industry standards in order to achieve operational goals.

And possess the following minimum requirements:

• Marine Engineer or equivalent Marine technical co-ordination experience.
• Intermediate to advance lever of Microsoft Excel
• Excellent knowledge of Plan Maintenance systems. Nautical System Enterprise (NSE) preferred.
• Excellent knowledge of Marine systems - Plant machinery/equipment
• Very good knowledge of Canadian and International Marine & Transportation regulatory systems.
• Must be able to travel within Canada by air.
• Must be legally allowed to work in Canada.
• Must have a valid BC Driver's License

Why us

With the backing of a multinational corporation, SAAM's mission to drive the economic and social development of countries extend to the desire to impart our workforce with real growth opportunities and contributing to the regional economical sustainability by providing quality jobs within remote and local communities.

Our employees enjoy a comprehensive benefits package, including excellent extended health, and dental services; group life, AD & D, Short & Long-term disability; great contribution to our pension plan, performance rewards; mentorship and a team ready to work with you! Our operations are in a central location, with an easy commute from most places in Metro Vancouver.

SAAM Towage Canada’s vision is to stand out as ONE team, delivering towage services beyond expectations!

We guide ourselves from 5 pillars which create our competitiveness and success: Safety, Respect, Honesty, Responsibility, and Service.

If these values resonate with you, we encourage you to apply and let us know a bit more about your commitment to excellence and your passion for achieving high standards while being rewarded with a culture that encourages learning, development, camaraderie, and innovation.

SAAM Towage Canada is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities.

We would like to thank you in advance for your interest in this position. Only the candidates selected for an interview will be contacted.

SAAM Towage Canada acknowledges that we operate on the traditional and unceded territories of the Indigenous Peoples of Canada, and in particular: In Prince Rupert, the traditional territories of the 9 Allied Tribes of the Lax Kw’alaams and Metlakatla Nations. In Port McNeill, the traditional territories of the ‘Namgis Nation. In Kitimat, the traditional territories of the Haisla Nation. In Vancouver, the traditional territories of the Musqueam, Squamish and Tsleil Watuth Nations. And in New Westminster, the traditional territories of the Musqueam, Tsawwassen, Katzie, Kwikwitlam, Kwantlen, and Stolo Nations.

Job Types: Full-time, Permanent

Salary: $65,000.00-$85,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you now or in the future require sponsorship for employment visa status

Education:

• Bachelor's Degree (preferred)

Experience:

• Intermediate to Advance Excel: 3 years (preferred)

Language:

• English fluently (preferred)

Work Location: One location

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