JOB SUMMARY

MOH Business and Development Support Services manages and integrates the delivery of corporate services functions (HR, Legal, Finance, and Privacy) to OPH, leads the establishment and implementation of financial and business practices and decision making tools for departmental priorities and programs, conducts business planning for the department, identifies and resolves high priority issues, designs and oversees complex department-wide projects, and provides strategic advice to the Board of Health, Medical Officer of Health and leadership team on a wide variety of departmental priorities, issues management techniques, and governance recommendations.

You lead the business strategic planning for the department, identify and resolve significant high priority and sensitive departmental issues, design and oversee complex sensitive departmental wide projects, and provide strategic advice to the Medical Officer of Health and Departmental Leadership Team on a wide variety of departmental priorities, issues management and governance to ensure that the MOH achieves departmental outcomes.

Corporate services include:

• Communications and issues management for the Medical Officer of Health
• Finance support in collaboration with Corpoate Finance Services including: budget development (both operating and capital), provincial capital fundingrequests, and financial reporting requirements (Board of Health, Ministry, other Health Units, etc.)
• Human Resources support in collaboraton with Corporate HR Services including: recruitment and outreach strategies focussed on attracting a diverse workforce and leadership team; promoting a healthy, respectful and safe work environment; fostering continuous professional development through learning and development programs and succession management initiatives; and promoting recognition and celebration of employee contributions in the department
• Leading the coordination of student services leveraging partnerships with local institutions to attract future employees and support the ongoing development of new health professions, and engaging with the community through volunteer opportunities that foster ongoing involvement and support within neighbourhoods. Coordination and completion of Access to Information and Privacy (ATIP) requests, consulting with ATIP Office and ensuring adherance to legislated obligations and timelines in compliance with statutory requirements.

JOB SUMMARY (CONTINUED)

• Planning, implementing and supporting phases of contract management, developing and managing legal agreements, in collaboration with Legal Services and Purchasing.
• Ensuring compliance with corporate policies and procedures as well as legislated requirements as they relate to corporate services such as purchasing and financial policy, and Collective Agreements, etc.).
• Business analysis, policies development and process improvement.
• MOH support, including representing the MOH in the interface with the Board of Health and Ministry and Long-Term Care on financial and other accountability functions.

You are also accountable for providing leadership and strategic direction to the Board of Health, departmental management team and Branch on innovative and cost-effective corporate services and Medical Officer of Health support, as well as advancing recommendations and implemenation strategies on tactical financial and human resources management and planning options.

Through sound corporate stewardship, reporting and effective interpersonal relationships, you manage and integrate the delivery of corporate services functions including: HR, Legal, Finance, and Privacy, etc., to OPH, and lead the establishment and implementation of financial and business practices and decision making tools for departmental priorities and programs, which align to the Board of Health vision, goals, and strategic planning initiatives, as well as expectations from the Ministry of Health and Long-Term Care.

You are also responsible for managing the financial and human resources of the unit, including contracted services.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in commerce, human resources, business administration, public administration or other related field

Minimum of 7 years of related experience in the delivery of corporate or business services with an emphasis on finance or human resources, including a minimum of 5 years in the management of human and financial resources

KNOWLEDGE

• Theories, principles, methodologies and techniques used in financial planning, management, modelling and analysis
• Human resources and information technology theories, practices, concepts and methods
• Learning and development theories, concepts, methodologies and strategies
• Diversity and inclusion best practices
• Issues management practices and techniques
• Concepts, principles and practices used in communications and media relations
• The City of Ottawa’s organizational, governance and administrative structures
• Provincial organizational, governance and administrative structures
• Legislation, regulations, policies, standards and guidelines relevant to the work
• Industry trends and developments
• Business administration concepts, theories, principles and methodologies
• Corporate policies, guidelines and practices
• Human resource management practices in a unionized work environment
• Understanding of the programs/services and operations of other City areas, other provincial health units, and the inter-relationships between them and own work area
• Corporate computer systems and applications including: MS Office, SAP
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)