Manager of Payroll and Benefits Job at Clio

Clio Vancouver, BC

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Manager of Payroll and Benefits to join our People team in in Burnaby, Calgary, or Toronto. This role is also available to remote candidates across Canada, excluding Quebec.

What your team does:

Our People team is hyper-focused on becoming one of the most human and high-performing teams in the world. People Operations is critical to creating an environment that will enable Clions to do the best work of their lives, and feel engaged, supported, and joyful while doing it. As a key member of our People Leadership Team, you will contribute your vision, strategy, and tactical expertise to helping our team put a permanent dent in the universe!

Who you are:

We're looking for someone who thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes our values. The right person has a strong understanding of payroll and benefits administration.

What you'll work on:

Payroll Responsibilities

  • Shape the vision, strategic direction, and tactical roadmap for the Payroll function at Clio;
  • Oversee the operations of the Payroll team, including the design of an organizational structure adequate for achieving the team's goals and objectives;
  • Hire, develop, and manage a team of Payroll and Benefits professionals;
  • Oversee a documented system of payroll policies and procedures;
  • Oversee compliance and timely reporting of all payroll and payroll taxes;
  • Works closely with Director of Payroll and Compensation Manager to ensure a unified Total Rewards experience for all employees;
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies;
  • Act as a subject matter expert for our Payroll and Benefits Team, People Business Partners, Talent Acquisition team, and hiring managers in conversations and decisions related to payroll legislation and payroll processes;
  • Represent Payroll on the Finance and People Operation Teams and, as needed, in front of the Clio Executive team.

Benefits Responsibilities

  • Developing, delivering and administering benefits programs to enhance Clio's Total Compensation strategy to competitively attract and retain top talent;
  • Managing full-cycle administration of benefits, including liaison with benefit brokers and insurers, leading the annual re-enrollment process, and maintaining benefit records and policies
  • Improve and maintain an efficient, well thought out, informative leave of absence program for employees
  • Overseeing short-term and long-term disability management and workers compensation claims and records
  • Ensuring all leaves of absence programs are clearly defined and follow local legislation
  • Acting as the point of contact for benefits, and leaves of absence to ensure a positive employee experience
  • Interpreting and providing guidance on benefit inquiries, and applying best practices for benefits programs and policies
  • Managing that our Benefits premiums are recorded, taxed and reconciled in our Payroll software correctly
  • Managing employee education for benefits and retirement/savings programs
  • Manage Benefits in the new HRIS to ensure records are entered and correct in the system
  • Supporting the Director of Payroll and Compensation Manager with Survey Studies on Compensation & Benefits, where needed
  • Keeping up to date with industry trends and best practices in the rewards and benefits space

What you may have:

  • At least 2-3 years of Manager experience
  • PCP designation
  • Ability to work on routine and non-routine tasks and project work;
  • Ability to problem solve and make recommendations for decisions
  • Advanced knowledge of excel and the use of formulas
  • Ability to teach and knowledge transfer to the Payroll team

Serious bonus points if you have

  • CPM designation
  • Workday Experience

Our Team
We are an award-winning team that is both human and high performing–and are setting new standards for what it means to be a tech company. Clio has been recognized as one of Canada's Best Managed Companies, Most Admired Cultures and has topped Fast Company's list of Most Innovative Companies.

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion and believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.

At Clio, we pride ourselves in enabling our teams to do the best work of their careers and are committed to providing the tools and infrastructure needed, wherever you choose to log in from.

Learn more about our culture and benefits at clio.com/careers


About Clio
At Clio, we are on a mission to transform the legal experience for all. As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.

In line with our mission, we've been up to some big things, including becoming a multi-product company, launching a $1 million COVID-19 Legal Relief Initiative, and most recently, securing a US$110M Series E funding round which came with a US$1.6B valuation.

This is a historic moment in the growth of legal technology and trust us, you want to be a part of this! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning. If you've ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.


Job ID: INDOTH




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