ROLE PROPOSITION

Mantles Restaurant & Lounge, located in the lower lobby of the Sun Peaks Grand and in the heart of the village core, welcomes hotel guests, visitors to Sun Peaks Resort and the local community alike. Throughout the dining and lounge spaces the team works to responsibly cultivate a mountain of taste, care, and memories.

Servers play a vital role in the dining room. They are the point of contact for the guests, make tailored recommendations, provide elevated levels of hospitality, facilitate memorable dining experiences and let their personalities shine.

Servers work all meal periods; they ensure that guests’ needs are anticipated and that their dining experience is truly effortless. They work with the rest of the FOH team, and the culinary team to ensure that an exceptional guest experience is delivered and maintained across the service, whilst also caring for, contributing to, and nurturing a positive workplace culture.

The candidate best suited to the role is an accomplished communicator and multi-tasker, knows how to drive the guest experience, is passionate about food, drink, wine and great service, will work to assist the operation by running food, seating guests, answering calls and supporting the rest of the team, is compliant with Health & Safety, and most of all thrives in the mountains and all they have to offer.

As part of the team here at the Sun Peaks Grand successful candidates can expect a workplace culture to be proud of and benefits such as free access to skiing, snowboarding in the winter and golfing, biking and hiking in the summer. The Food & Beverage team within the hotel are dedicated to coaching and developing its employees in order to further progress their goals, both within Sun Peaks or to take with them into their future.

If this sounds like the ideal working environment for you, fill out an application to work, live and play where you belong.

ACCOUNTABILITIES

• Own the drink and food service for the guests of Mantles Restaurant & Lounge
• Deliver exceptional guest experience from seating through to billing by following the standards of service
• Anticipate guest needs throughout the dining experience from drink refreshes through to prompt billing
• Use the POS system to send guest orders to the kitchen and bar, and to bill guests
• Maintain a clean, tidy and well-presented section and contribute to the overall cleanliness of the restaurant on a shift-by-shift basis
• Prompt and accurate cashing out at the end of service
• Ensures operational Health and Safety regulations are adhered to at all times
• Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and help to greet and seat guests as required
• Acts as an ambassador for Sun Peaks Resort & Sun Peaks Grand Hotel
• Willing to assist other Food & Beverage operations within the hotel and perform any other duties as necessary

What you can expect from us:
The Sun Peaks Grand culture encourages individual initiative combined with a collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain offers.

Every year we welcome guests and employees to our resort from various backgrounds, and we are committed to building and sustaining a diverse and inclusive workforce at Sun Peaks Resort. As an equal-opportunity employer, we encourage applications from all qualified individual