As the Office Administrator, you will be the first point of contact where your exceptional customer service skills will shine through! You will strive to make a good impression and represent Maple Manor in a positive way all while keeping the reception area operating in an efficient manner.

WHAT WE OFFER

• This is a full-time position, 37.5 hours a week, 8:30am to 4:30pm
• Extensive Benefit package including: Extended Health Care such as prescription drug plan, massage therapist, physiotherapist, naturopath, chiropractor and more!
• Vision Care
• Dental coverage
• Employee and Family Assistance Program
• Life Insurance
• Pension
• Paid Sick Days
• Professional Development Opportunities

DUTIES

• Manage the reception area, ensuring that visitors are welcomed and directed to the appropriate person or department
• Provides reception services for the designated office by operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature
• Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup; signs for receipt of packages and shipments
• Performs clerical duties such as typing, filing and photocopying
• Maintains stationery and supply levels by monitoring stock and preparing store orders
• Assists others with the use of office equipment such as photocopiers, shredders, fax machines and other office software; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance required to Manager or designate for approval
• Receives residents’ valuables for temporary storage
• Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the residents/families and others
• Performs other duties as required

SKILLS AND KNOWLEDGE REQUIRED

• Pleasant telephone manner with strong customer service/administrative skills
• Exceptional time management skills
• Must be highly organized with the ability to multi-task and a self-starter
• Ability to work in a busy environment with minimal supervision
• Demonstration of tact, diplomacy, and confidentiality

QUALIFICATIONS

• Business Certificate in Administration or other related education
• Minimum 2 years work experience in related field with working knowledge of general office operations
• Proven experience managing a multi-line telephone system
• Advanced knowledge of Word and general knowledge of Excel is required
• Experience in Long Term Care is an asset

HOW TO APPLY

Submit your resume today for immediate consideration!

Successful applicants are required to provide a current Vulnerable Sector Check, verification of education and proof of 2 step TB test within the last six months.

In the interest of the health and safety of our residents, employees, and greater good of public health, Maple Manor Nursing Home recommends those that wish to work for this organization to have received all required doses of a COVID-19 vaccine approved by Health Canada.

Maple Manor is an equal opportunity employer that is committed to an inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

ABOUT MAPLE MANOR

Maple Manor Nursing Home, locally owned and operated, is a long-term care facility located in the downtown core of Tillsonburg Ontario. As such it is in close proximity to many churches, stores, doctors’ offices and our local hospital. The home is licensed by the Ministry of Health and Long-Term Care and is Accredited through the Person-Centred Long Term Care Community Standards of CARF Canada. The Home is a 103-bed, smoke free facility offering private, semi-private and ward accommodations. In addition, Maple Manor has four temporary licenses for Interim Long-Term Care Home beds through the Aging at Home program. These beds provide a location for residents who would otherwise be kept in hospital while awaiting placement into a Long-Term Care facility.

The Home’s philosophy of care is centered on nurturing the human spirit. As such, we pledge to meet the individual needs of the clients using a resident-centered focus. Care and services for the residents are provided holistically such that their physical, spiritual, emotional and intellectual needs are met to the best of our abilities.

Job Types: Full-time, Permanent

Salary: From $23.00 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Tillsonburg, ON N4G 3T8: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 2 years (required)

Licence/Certification:

• Business Certificate in Administration or related (required)

Work Location: In person

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