Discover Holidays Inc

Discover Holidays is an inbound tour operator that specializes in designing and operating tailor-made travel itineraries in Canada, Alaska, Australia, New Zealand, and Fiji. We offer a diverse range of competitively priced, product suitable for international markets. The company has established a reputation for personalized service with attention to detail, advanced product expertise and professional delivery of quality vacations for the independent traveler.

Operations Assistant

We are seeking a full time Operations Assistant to manage a crucial stage of the booking process: supplier confirmations, pricing specialist, and quality assurance. This position requires attention to detail, organization and is predominantly computer/office work. The Operations Assistant works in partnership with the Travel Designer and product contracting team to monitor quality. This is an office-based position located in Vancouver, BC.

Responsibilities:

• Coordination of reservation confirmations
• Final review and quality control checks
• Monitor quality control reporting to ensure expedient process
• Maintain effective relationships with supplier partners

To be successful in this role, you will have:

• exceptional organizational skills, a ‘can do, will do, must do’ mentality; a courteous, positive, team-player attitude
• excellent keyboarding skills and proficiency with Excel
• independent motivation, solution seeking skills, and ability to manage changing priorities
• attention to detail and accuracy are critical, as are solution seeking skills, and flexibility to respond to unique situations
• excellent communication skill both verbally and business writing
• education in tourism management

Why Join us?

Discover Holidays believes in offering quality authentic client programs that will deliver a unique experience in our destinations. We strive to be the destination specialist of choice for clients to Canada, Alaska, Australia, New Zealand, and Fiji. As a company, we initiate opportunity through innovative practices valuing honesty and integrity.

Benefits include: three weeks’ holiday, extended benefits, and working with a team passionate about travel.

• Salary/Wage: TBD

Submit resume and letter of interest to Chris Duncan at careers@discoverholidays.ca