Accountable To: General Manager

Essential Duties:

• Provide direct assistance to the Hotel General Manager and have the ability to perform the GM's tasks in their absence
• Responsible for the day-to-day operation of the hotel front desk team, as well as assist in the management of the housekeeping, maintenance, and food & beverage departments.
• Work closely with the General Manager to manage the room inventory to maximize revenue and actively participate in the revenue management process.
• Have the ability to effectively communicate with your team members and department heads.
• The ability to manage the new hire process for all departments to include providing brand orientation, and hands-on-training to the team members.
• Create weekly schedules for the front desk, while staying within the financial parameters provided, as well as assist with other department scheduling.
• Provide excellent customer service so that you anticipate the guest's needs and exceed their expectations.
• Knowledge of the PMS system Fosse & POS Micros is preferred, however not required.
• Must be able to work early afternoons, evenings, and weekends as the Director of Operations is required to be on duty when the GM is not present.
• Participates in Revenue Management strategies with the General Manager.
• Previous experience with Marriott systems is a plus.

Safety & Security

• Maintain awareness of undesirable persons on property premises.
• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information

Physical Requirement

• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 50 Kg
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to handle heat and stress
• Must speak in a clear, understandable voice, hear at a basic level, understand English, and be able to write.

Education & Experience

• Front Office Manager: 1+ year (Preferred)
• Housekeeping Manager / Executive Housekeeper: 1+ year (Preferred)

Please note: the successful candidate will be subject to a background check.

Job Type: Full-time

Salary: From $50,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Halifax, NS: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel Management: 3 years (required)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location: In person

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