Complex Case Coordinator

Our Place Peel is a non-profit charitable organization that is focused on providing shelter and outreach programs for homeless and disadvantaged youth in the Region of Peel.

Vision - All youth have a place to call home
Mission - Empowering youth through prevention, intervention, and support in accessing safe and sustainable housing

Job Type: Full-time Work Environment: Youth Shelter (Brampton and/or Mississauga)

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Compensation:* $46,200

Position Profile:
The Complex Case Coordinator provides complex care coordination to vulnerable and chronically homeless youth within the shelter through assessment, planning, facilitation, care coordination, evaluation, and advocacy. The Complex Care Coordinator empowers youth, draws on their strengths and capabilities, and promotes an improved quality of life by facilitating timely access to the necessary supports that help reduce the risk of homelessness.

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ROLE REVIEW_*

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Responsibilities:*

• Provides complex care coordination through the development of a system of care for complex youth based on their unique needs

• Working from a trauma-informed framework and strengths-based perspective

• Promote and encourage youth engagement and positive youth development in care path planning and establishing goals by fostering therapeutic relationships

• Conduct assessments, utilize care planning tools, facilitate care coordination, and advocate for access to services

• Collaborate with staff to ensure wraparound services are being offered through outreach, mental health services, providing harm reduction support and housing

• Develop relationships with primary health/community health providers to ensure youth have access to health care and makes referrals to other professional supports depending on individual needs

• Maintains accurate client records including case note documentation and progress reports

• Responsible for compiling statistical information and preparing monthly reports

• Participate in a coordinated service Housing First Model

Qualifications:

• Degree in Social Services or related field or equivalent combination of education and/or experience

• 2-3 years experience with case management

• Knowledge of housing first for youth, trauma-informed care, and harm reduction practices

• Experience supporting youth experiencing chronic homelessness, mental illness, and substance usage in obtaining housing, employment, educational and community opportunities.

• Strong organizational, time management and planning skills.

• Excellent writing and documentation skills

• Ability to work rotating shifts including some weekends and holidays

• A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage are mandatory

• Valid CPI/UMAB and First Aid/CPR certifications

• Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel

• Must be flexible to work at Brampton and/or Mississauga locations

• Must be fully vaccinated against COVID-19, subject to applicable legislation

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How to Apply:*
This is an amazing opportunity for a highly motivated leader who is passionate about helping youth in the non-profit sector. To apply, please submit your most updated cover letter and resume discussing your skills in relation to this role. We welcome an exploratory discussion with all those who have an interest and present their resume.

Our Place Peel is an equal-opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.
We provide an atmosphere free from barriers to promote equity, inclusivity, and diversity. We celebrate and welcome the diversity of all employees!

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DISCLAIMER_*
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Job Type: Full-time

Salary: $46,200.00 per year

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