Position: Outlet Supervisor - Brampton Location

Reports To: Food & Beverage Manager

Qualifications: 2-3 years of relevant experience, Food Safe Certification, Smart Serve, WHMIS.

Location: Brampton Campus

Term: November or December 2022 – May 2023 (possibility of extension)

Pay Rate: $19.65/ hr + cell phone allowance

Hours: 30-35 hours per week

GENERAL RESPONSIBILITIES

The Outlet Supervisor is responsible for supporting the Food & Beverage Manager (F&B manager) in many of the daily duties of our operations and provides professional leadership and direction to all related personnel. Outlet Supervisors primarily work in the Coffer House and Booster Juice outlets at their respective campuses; however, they will also lend support to the Director of Hospitality, Director of Facilities, and the rest of the leadership team where necessary.
ORGANIZATIONAL STRUCTURE

The Outlet Supervisor directly reports to the Food & Beverage Manager and works in tandem with the Kitchen Supervisor and Front of House Supervisor. The Supervisor will oversee all part-time staff in their department.

SCOPE AND NATURE

Sheridan Student Union Inc. represents all fee-paying students at Sheridan College. We are a student-led community enhancing the experience of our fellow students. This is achieved through participation as an active member of the Sheridan community, facilitating opportunities for student leadership, and the creation of strategic partnerships to improve the quality of life on campus. For more information, visit www.thessu.ca

Sheridan’s SSU is a recognized college committee comprised of SSU student Directors, SSU employees, and the Dean of Student Services. The Corporation approves funding allocations for the Student Activity Fee and is responsible for developing organizational policies and procedures.

It is the goal of the Sheridan Student Union employees to make the center a pleasant, professional stress-free location for the student to come and get information. The Outlet Supervisor will work with the Food & Beverage Manager, Director of Hospitality, Director of Facilities, the operational leadership team, and all bar and restaurant staff to ensure a high level of satisfaction among all customers, employees, and all other guests.

SPECIFIC RESPONSIBILITIES

The Outlet Supervisor covers a wide variety of responsibilities in the daily operations of the SSU facilities and may be modified from time to time by management. It is important to note that not all functions and duties are contained within this definition, and the position itself should be ever changing and adaptive. Nevertheless, specific roles and responsibilities allocated to this position include, but are not limited to the following:

· Supervise day-to-day service operations in the coffee house and Booster Juice outlets

· Act as a liaison between team members and management

· Aid in the onboarding, supervision and training of the part-time staff within the pub and outlets

· Ensure that the Hospitality Management Team is aware of the activities occurring within the outlets

· Scheduling of all part-time staff in the coffee house and Booster Juice outlets in conjunction with the Food & Beverage Manager

· Advise management with any employee members’ performance and/or disciplinary issues.

· Coordinate daily ordering, inventory, and par levels with Food & Beverage Manager

· Aid in ensuring all weekly orders are received and effectively stored and practice proper product rotation

· Support the service team in executing room bookings and catering events

· Ensure established standards of cleanliness and sanitation are met, as well as execute daily and weekly cleaning projects

· Have thorough product knowledge and coordinate point of sale system programming with Food & Beverage Manager

· Participate in staff and management meetings

· Establish and maintain a healthy working relationship with the Hospitality Team and all part-time staff

· Assist with daily deposits, revenue records, and other financial requirements

· Supervise sales contests, staff incentives, and collect staff feedback for new initiatives ensuring to follow guidelines where necessary (ie; Booster Juice promotions, multi campus promotions, etc.)

· Ensure opening and/or closing duties are completed efficiently and thoroughly

· Aid in daily and weekly equipment cleaning and maintenance and maintenance and advise management of any issues

BENEFICIAL QUALIFICATIONS

• Punctual, organized, and a great focus on a positive guest experience
• Strong computer, point-of-sales, and electronic payment system skills
• Able to take initiative and work unsupervised
• Team oriented
• Able to multi-task, problem solve, and make effective decisions where necessary
• Great listening skills and communication skills, along with a friendly disposition
• Demonstrates personal integrity & honesty
• Responsible and professional
• Ability to work some extended hours and weekends when necessary (early/late shifts as required, etc.)

Please submit your application online at thessu.ca/jobs

We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview. Please no phone calls.

The Sheridan Student Union welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. To request any accommodations you may require in order to participate in the recruitment process (including alternate formats of materials or accessible meeting rooms) contat HR to discuss your needs.

Job Type: Part-time

Salary: $19.65 per hour

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift

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