• Acts as the main service representative for the YWCA December 6 Fund to promote the program and give information to women, trans, Two-Spirit and gender diverse people about eligibility and other program details.
• Receives loan requests, evaluates, negotiates, and approves loans to successful applicants in accordance with the Fund’s established service delivery guidelines, policies and specific procedures in the Policies and Procedures Manual.
• Schedules and conducts loan meetings with successful applicants.
• Actively promotes repayment of loans by maintaining contact with loans recipients.
• Researches available community resources applicable to December 6 clients.
• Provides support on issues associated with issues of trauma and the impact of violence.
• Assists loan recipients with personal financial management and with establishing a realistic repayment schedule.
• Works with women, trans, Two-Spirit and gender diverse people individually and/or in groups to establish a plan that will facilitate a safe and effective path to achieve economic independence by assisting them to set goals, follow through on plans, recognize options and make positive choices.
• Ensures the confidentiality of client information in accordance with YWCA policies and procedures
• Co-ordinates, plans, implements and evaluates marketing and outreach materials and activities for the December 6th Fund.
• Ensures the effective administration of loans by the tracking of loans, repayments, defaults and recipient follow-up.
• Reconciles monthly bank deposits in co-ordination with the Finance Department.
• Processes accounts payable and accounts receivable entries in GP Dynamics and exports to the Finance Department.
• Checks the monthly Finance Department ledger printouts and brings discrepancies to the attention of the Finance Department and the Manager and generates journal entries for corrections.
• Prepares monthly loans reports for the Manager and assists with preparing other narrative and financial reports for the YWCA and the funders, as needed.

• Knowledge of an academic or technical discipline normally acquired through completion of an Undergraduate Degree in social services (Cases For Equivalency will be considered).
• Three to five years work experience working with women and gender diverse people who have experienced trauma and violence.
• Excellent verbal and written communication skills are essential.
• Must exercise good judgment in handling confidential information.
• Fluency is required in a variety of computer software programs, including Microsoft Office (Word and Excel) and database software.
• Superior organizational and administrative skills.
• Sound mathematical skills.
• Experience working within a multicultural environment and with a diverse community of women, girls and gender diverse people.
• Ability to work to a deadline and to work independently.
• Experience in a not-for-profit sector and knowledge of the dynamics of woman abuse and issues affecting women, trans, Two-Spirit and gender diverse people.

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million women and girls world wide. We welcome women of all faiths, sexual orientations, races, cultural affiliations and creeds. YWCA Toronto is funded by the United Way Toronto & York Region, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many corporate sponsors, foundations and individual donors.