About CareRx

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.

Position Summary

As a Pharmacy Assistant you will be reporting to the Operations Manager within our Cambridge pharmacy. The position is responsible for entering prescriptions into the computer system Kroll, as well as entry in electronic MAR programs such as Point Click Care and MedeCare and maintenance of these patient records.

We are committed to providing excellent patient care, with superior communication skills within a fast-paced environment that services the needs of our Homes. We provide an employee friendly team environment in which goal-oriented individuals thrive as they achieve demanding challenges.

Your Day To Day

• Perform operational duties such as: inputting new or refill prescriptions ensuring legality & interpretation; verifying consent forms & patient information; assisting pharmacist with documentation; flagging Medication Review or professional services; third party management & reconciliation
• Create new patient profiles and maintain existing patient records on the database
• Maintain customer service expectations in a timely manner, knowing when to involve pharmacist
• Answering and resolving telephone inquiries
• Prepare prescription label printouts
• Perform other duties as assigned

What You Bring To The Team

• Post-Secondary diploma in a Pharmacy Assistant program
• Minimum one year of data entry experience within operations for Long Term Care preferred
• Knowledge of Kroll system preferred
• Proficiency in eMAR (Catalyst oneMar, Mede-Care and Point Click Care (PCC) an asset
• Excellent communication, problem solving and interpersonal skills
• Superb customer service skills are essential
• Professional phone etiquette
• Attention to detail and ensuring accuracy is highly required
• Weekend and statutory holiday rotations is required

Application Process

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

Behaviors

• Team Player: Works well as a member of a group