Pmo Job at University of British Columbia

University of British Columbia Vancouver, BC

$7,278–$11,372 a month
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Information Systems and Technology, Level D
Job Title
PMO Specialist
Department
OCIO | Program Delivery I Project Management Office
Compensation Range
$7,278.33 - $11,372.33 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
June 1, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Office of the CIO (OCIO) has an extensive list of investment requests for IT enabled projects from across the University. The execution of the portfolio of projects extends out over at least the next five years, and new projects are being added to the pipeline on a regular basis. The execution of each project within the portfolio is approximately one year and the resources from each project will transition from one project to next upon completion of the delivery of each project. These projects will be managed within the Program Delivery office. The Program Delivery office is seeking a PMO Specialist.
This particular position will support the Project Management Office (PMO) in the fulfillment of it’s mandate to develop standard and processes, oversee project plans, schedules, resources, budgets, issues and risks logs, establish metrics to monitor the quality of deliverables and customer satisfaction, support usage of approved project management toolsets, automate where possible, as well as provide regular program status reports to the program Steering Committee, and key stakeholders. Specific duties will depend on the priorities for the office.
The work done by this incumbent will support the sequencing and development of IT Capital Projects where data gathered will be used by governance committees, senior management and other cross-functional stakeholders within the Office of the CIO, UBC IT and members of the University community. The PMO Specialist will work with leadership, professionals and stakeholders to support and facilitate UBC's IT investment strategy, planning, and management processes. Projects analyzed will traverse the full range at UBC with emphasis placed on those with the highest risk, complexity, impact, and detailed dependency landscape.

Organizational Status
The PMO Specialist reports to the Senior Manager, Project Management Office, Program Delivery, while working closely with a broad range of stakeholders, including IT professionals and stakeholders within IT at UBC and the University community, external entities including vendors, regulatory agencies, and partner institutions.

Work Performed
  • Analyzes IT enabled project portfolio, including collection of projects and programs currently under way as well as those proposed, or in being considered for proposal.
  • Develops overall strategies and provides advice on options, risks, and costs versus benefits including extensive use of structured 'what-if scenarios'.
  • Analyzes portfolio within each institutional segment and across the portfolio to support portfolio governance process and committees.
  • Provides historical and forecast trend analysis on value and investment alignment to strategic objectives, and makes appropriate recommendations based on findings.
  • Develops forecasts, scenarios, and timelines to support project selection and execution.
  • Develops and maintains the framework that drives capacity and resource planning process for IT. - Provides recommendations when new project work can be started and what, if any tradeoffs are needed to meet those timelines.
  • Proactively identifies and reports on anticipated resourcing gaps and proposes mitigation strategies.
  • Provides operational support for key cross-functional strategic processes including Strategic Planning, Annual Review Cycle, Long Term Forecast, and Budget preparation processes; work will include tasks such as data crunching, analysis, report writing, materials review, creation of presentations, and interpretive presentation of project / data related materials.
  • Prepares analysis and presents information on key issues for presentation to senior management and leadership groups.
  • In collaboration with key stakeholders and leadership, implements, maintains, and provides regular reporting on agreed portfolio analysis parameters and KPIs to evaluate the portfolio (e.g. ROI, Delivered Business Value, Project Churn, etc.)
  • Defines and implements systems and reporting/ dashboard solutions for KPIs to enable transparent and proactive reporting of information across the organization.
  • Identifies, elicits, and documents portfolio data, defines required data sets, and communicates requirements for the implementation of same.
  • Continuously improves the portfolio analysis process and information delivered.
  • Communicates with stakeholders of varying technical ability and subject matter expertise and explains analysis to stakeholders of all management levels to ensure they have a clear understanding.
  • Manages liaison relationship with clients to ensure analysist results meet user needs.
  • Conducts feasibility studies and drafts proposals for evaluation by appropriate users and managers. - Acquire and maintain a working knowledge of the university's technical and business environment including the services delivered by IT @ UBC at an overview level.
  • Leads short and long-term planning sessions to implement integrated business process improvements.
  • Provides leadership, coaching and mentoring to less-experienced individuals.
  • Maintain appropriate professional designations and up-to-date knowledge of current information related to position.
  • Supports the sequencing and development of IT enabled projects and initiatives.
  • Participates in the analytical work of sequencing and development of IT enabled projects and initiatives
  • Provides facilitation support to leadership in the sequencing and development phases of IT projects. - Supports application life cycle and applies and follows appropriate project management methodologies and best practices.
  • Performs other related duties as required.

Consequence of Error/Judgement
UBC's OCIO provides enterprise technology solutions to the university community. Errors in judgment, poor analysis, or failure to act decisively could have a detrimental effect and adversely affect the university community, the overall reputation of UBC, its students, faculty and staff, and having potential negative financial and productivity, and may result in negative impact to UBC IT.

Supervision Received
Reports to the Senior Manager, Project Management Office, Program Delivery. Must be able to work independently as well as contribute actively and collaborate openly as a team member.

Supervision Given
Provides mentoring and coaching to new or less experienced IT PMO team members, as well as providing leadership to other staff within demonstrated areas of expertise. May supervise work of staff within the portfolio.

Minimum Qualifications
Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.

  • Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
  • Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
  • Significant experience in portfolio planning and analysis. Knowledge and experience in higher education an asset.
  • Experience with project and portfolio management tools (Smartsheet, MS Project, Visio, Lucidchart, PPM tools like TeamDynamix, Service Now, or Plan View) desired.
  • Experience working in a Project or Program Management Office doing forecasting, capacity planning, and budgeting.
  • Experience successfully managing multiple concurrent projects of various sizes and complexity. - Prior experience with IT governance activities is an asset.
    • Strong analytical skills, including the ability to abstract key trends and issues from complex, detailed information.
  • Advanced application ability with Microsoft Office specifically Excel, PowerPoint and SharePoint. - Strong communication skills with an ability to translate complex technical data and trends into meaningful and relatable information.
  • Ability to collaborate with individuals at all levels including senior executives, IT leadership, and stakeholders across the organization.
  • Ability to manage multiple tasks and work streams at one time.
  • Positive attitude with proven ability to work within a diverse team.
  • Outstanding flexibility, adaptability and sense of accountability.
  • Comfortable with ambiguity yet driven to make sense of a complex world - Strong customer service orientation.

Collaboration:
Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the "right people," within and beyond organizational boundaries, by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.
Communicating for Results:
Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.
Problem Solving:
Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions. Proactively anticipates and prevents problems. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross-organizational boundaries and are unclear in nature. Identifies potential consequences and risk levels. Seeks support and buy-in for problem definition, methods of resolution, and accountability.
Analytical Thinking :
Determines criteria for assessing issues and opportunities. Establishes clear goals and priorities needed to assess performance. Identifies relationships and linkages between different information sources.
Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Establishes clear goals and priorities. Anticipates potential problems and develops solutions needed to resolve them. Systemically analyzes relationships between apparently independent problems and issues. Reviews and cross-reviews reports. Identifies trends as well as isolated events. Translates analytical reports into management presentations, and provides guidance to resolve issues. Anticipates the possible outcome of potential solutions. Identifies areas of significant concern or opportunity. Probes and initiates research to identify critical problems.
Business Process Knowledge:
Describes and documents critical cross-functional business process flows. Applies business process reengineering techniques and methods in analyzing process flow and accountability charts. Recommends and advocates substantive process enhancements and assesses both internal and external implications.
Initiative:
Describes future scenarios and related opportunities. Plans potential responses involving resource holders, peers, processes, and technology. Leads a timely response, seeking internal/external advice and consultation, and sustains progress through uncharted territories.



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