Quality Manager

Roadtrek Inc, is a Manufacturer of Class B (Campervan) motorhomes, headquartered in Cambridge, Ontario. We are committed to providing our customers with high quality products and exceptional customer service, allowing for worry free travel to explore and enjoy the adventures of living the RV lifestyle. We believe our goals can be met through continuous improvements within our products and processes, our valued partnerships with dealers and suppliers as well as a dedicated workforce.

Do you want to work in a fast paced, exciting, and growing industry? Do you have a passion for the RV business, its people, and its products? If you answered yes, to these questions, we would love to hear from you. Check us out at www.Roadtrek.com

Primary Focus

The Quality Manager is charged with developing, maintaining and executing a sustainable and scalable program that delivers the completed high quality finished product that our customers deserve. This position reports to the CEO. The successful candidate will have experience successfully managing a Quality department as well as new product launches.

Responsibilities

• Ensure processes, raw materials WIP and final products are in compliance and escalate quality issues as needed.
• Develop, maintain and control the Business Operating System (policy, manual, procedures, work instructions, formats and records)
• Control of documentation and records.
• Lead, manage and train Quality Auditors, Quality Inspectors & Administrators.
• Develop new processes and procedures as needed to meet quality expectations.
• Establish quality checks for new regulations, new launches, testing requirements, products, suppliers, processes and procedures.
• Certify finished product to new specifications.
• Evaluate new and existing suppliers when needed and develop new tests/inspection requirements for new products.
• Ensure procedures to verify products and processes at all stages of production are controlled.
• Evaluate customer concerns, find root cause and implement corrective actions when necessary.
• Ensure all documentation related to components, processes or finished goods are properly identified.
• Confirm all product identification, labels, decals, etc. are in compliance with engineering and quality requirements as well as RVIA, CSA and other government entities.
• Control measuring and monitoring devices (calibration, training, record keeping etc.)
• Responsibility surrounding the measuring analysis and improvement of products and processes.
• Control of non-conforming products
• Propose and document continuous improvements.
• Develop, maintain and control procedures, work instructions and forms.
• Other duties or projects as assigned.

Competency

• Excellent communication skills – both written and verbal
• Able to read and understand technical drawings.
• Capable of planning, coordinating and prioritizing multiple projects simultaneously, and working to targets
• Strong computer literacy to create charts, presentations and maintain data
• Considered an asset to have experience with MS Dynamics 365
• Valid Driver’s License required.
• Proven experience advising, guiding and coaching others.
• Demonstrated ability to streamline processes and improve efficiencies.
• Strong interpersonal and problem-solving abilities

Education/Experience:

• 5+ years of experience in a similar quality role, preferably within an automotive environment
• Knowledge and experience with standard Quality core tools (e.g., APQP, PPAP, FMEA…)
• Knowledge and experience with ISO/TS 16949 and/or IATF 16949 will be considered an asset.
• Completion of a post-secondary degree or certificate in Engineering, Quality or related field
• Knowledge of LEAN Manufacturing, Six Sigma
• Excellent organizational abilities

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, should you require an accommodation, we will work with you to meet your needs during all aspects of the recruitment and selection process.

To be considered for this position, please forward your resume in confidence. We thank all applicants for their interest, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $59,008.83-$119,725.74 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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