FRENDEL KITCHENS is a major cabinet manufacturing company located in the Dixie Rd/401 area of Mississauga, ON. We have 4 associated companies occupying 6 buildings in close proximity.

We are actively looking to fill 3 internal positions that require many of the same applicant qualities. Please note that these are in-office positions with no option to work remotely.

1. Receptionist / Administrative Assistant

• Answer a busy switchboard and direct callers in a timely, professional and polite manner.
• Take and relay messages accurately and completely.
• Greet visitors professionally
• Handle incoming and outgoing mail and courier services.
• Maintain office supply inventory and orders.
• Assist department managers as required with reports/documents/etc.
• Filing, scanning, faxing, laminating for various departments.

2. Customer Service/Administrative Assistant

• Telephone reception and greet visitors in a professional and friendly manner.
• Enter orders into the computer system. Prepare production paperwork.
• Liaison with sales staff to ensure smooth processing of orders from start to finish.
• Cost, deduct inventory and invoice completed orders.
• Assist with accounting and credit related duties as required including calling customers for payment and following up with missed payments.
• Prepare deposits; post payments to customer account.
• Maintain office supplies

3. Inside Customer Service Rep

• Answer customer service telephone inquiries from homeowner and site reps.
• Book appointments with customers to arrange completion of service issues.
• Schedule service technicians ensuring the correct time allotments for repairs.
• Order parts and confirm that they are ready for the scheduled service date.
• Follow-up on any outstanding issues.
• Maintain accurate service records electronically and paper trail.

The successful candidates will be well organized; pay attention to detail; possess excellent oral and written English communication skills; and have very good time management skills with the ability to multi-task. Advanced level knowledge of Microsoft Office applications is an asset.

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Schedule:

• Day shift
• Monday to Friday

Experience:

• administrative assistant: 2 years (preferred)

Work Location: One location

Expected start date: 2023-03-20

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