Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a Full-Time Receptionist at Scarborough Toyota!

About the Company:

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Scarborough Toyota has become the premier dealership in the Toronto region and has the largest on-site inventory in Canada. At Scarborough Toyota, we aim to provide exceptional customer service and build long lasting relationships with our customers and co-workers.

Position Overview

Primary objectives for this position includes greeting customers, answering phones, as well as ensuring customer satisfaction and customer retention for business growth. Attending to visitors and dealing with inquiries on the phone and face to face will be required. Supplying information to customers, clients, organization and general public is essential. The candidate we are looking for should be able to work independently with little supervision, have a positive attitude, good work ethic and a friendly, outgoing personality throughout the work day.

Job Duties

• Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and the dealership
• Promptly answer and direct telephone calls in a friendly, professional manner.
• Promptly greets or acknowledge all customers in a professional manner and directs customers with unresolved concerns to the appropriate individual.
• Coordinates with other dealership employees to provide optimal customer service.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Deal with all related-inquiries from both the public and customers
• Monitor visitor access and maintain security awareness.
• Verify customer contact information and update database as needed Dealership experience is an asset, but not required.
• Accurately process payments and write receipts for vehicle deposits & sales.
• Keeps sales showroom, lounge and reception area tidy & organized
• Ensures guest coffee is fresh and supplies are well stocked
• Distribute internet leads to appropriate dealership personnel

Requirements:

• At least one year customer service experience in a similar environment
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices
• Keyboard skills
• Ability to work a switchboard

Why You Should Apply:

• Offer a Competitive Compensation Structure
• Group Benefit Plan after three months of employment
• Excellent growth and advancement opportunities

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals.

#HP1

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care
• Wellness program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Scarborough, ON M1L 2L6: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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