Reporting to the Director of Stores, the Regional Operations Manager will be responsible for providing Operations and Merchandising support to The Brick stores assigned, by visiting stores on a regular rotation and conducting training either for individual stores or groups of stores. The focus of the visits will be: SG&A Performance; Operational Performance, Merchandising Compliance; Training and Development of Store Teams and Process and Systems Improvements.

• Consistently produce great looking stores!
• Drive consistency and performance within the region in the area of operations!
• Maintain the highest level of P&L accountability focused in the area of SG&A to maximize Net Contribution
• Complete store walks, visits and regular meetings with management and staff. During visits will do the following to identify issues requiring corrective training to resolve:
• SG&A expenses as per budget so that maximum profit for each store is realized
• Assess compliance to store merchandising as outlined in the Merchandising Manual through floor walks and constant communication with store merchandising personnel
• Supports operational improvements in store through training and leadership
• Asses compliance to Operational systems, policies and procedures
• Follows up to ensure all locations are following Health and Safety Policies and procedures
• Supports improvements in store KPIs such as DIR, DSIR and clearance margins / volume in all retail locations
• Responsible for operations roll outs and consistency amongst locations
• Follow up within a required time frame to access progress on store deficiencies from previous visit.
• Provide strategic leadership to the Visual Merchandising Team within the region.
• Support retail locations during the store opening process including any store renovations
• Flexibility to work all shifts including evenings and weekends

• Minimum high school diploma
• 2-3 years leadership experience
• Proven track record in operations and customer service

• Demonstrate a complete understanding of The Brick P&L and financial reporting
• High level of producing results through follow up and accountability
• The desire to promote an extreme level of excellence, pride and store detail
• Desire to motivate and lead management teams
• Ability to develop staff through coaching, mentoring and training
• Excellent time management skills and work ethic
• Capability to work under pressure and handle multiple tasks
• Proven ability to manage a wide variety of assignments at once and manage competing deadlines
• Communicate clearly the company policies, direction and expectations
• Willingness to travel

• Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
• Competitive pay
• Paid training
• Career progression program
• Access to free personal development training
• Employee discounts & Personal "Paid" days off

Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email careers@thebrick.com.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.