Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!

Want a career with a successful Canadian company? Let’s chat!

What we can offer you;

· Comprehensive benefit package including dental care, extended heath care, life insurance, and a health spending account

· We have an amazing employee discount!

· Learning opportunities to help you grow and progress your career

· A fun environment! We like having a casual vibe while we take care of business

As the Store Manager you are responsible for the success of your store. Reporting to the Regional Manager, you will work with your team to deliver an outstanding experience to achieve sales & productivity goals.

What you will do in this role…

Lead a team that wants to win

· Develop your team’s sales skills by modelling best practices & techniques

· Identify training and developmental opportunities, work with individuals and partners to address gaps and build on strengths

· Recruit for vacancies, leverage business partners as required

· Create a positive work environment for your team

Create a customer-centric environment

· Ensure the customer is always prioritized

· Develop your team’s customer service skills by observing, working side-by-side and providing in-the-moment coaching

· Identify opportunities for development and training to build skills and to enhance the customer experience in store

· Solicit feedback from associates and customers and take action to resolve any issues

· Conduct regular competitive shops to gain market insights

Operate like an owner

· Maintain visual and display standards as directed

· Manage the payroll budget

· Research and share product knowledge, trends and other industry-related information

· Ensure stock is received and presented efficiently and effectively, communicate opportunities with partners

As an ideal candidate, you are an individual with…

· Passion for leading a team

· Great customer service and a sense of urgency

· Resilience and energy

· Ability to make timely decisions

· Must be able to multi-task

And your qualifications include…

· Retail Store Manager experience is a plus!

· Post-Secondary education

Grafton Apparel is committed to providing an inclusive and accessible candidate experience. We will work with you on an individual basis to meet any reasonable accommodation needs. Please let us know if you require any accommodation to participate in the recruitment and selection process.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Application question(s):

• Are you eligible to work in Canada?

Education:

• DCS / DEC (preferred)

Experience:

• Retail Store Manager: 1 year (preferred)

Work Location: One location

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